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NOTE: Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements. For more information on this subject, see the Support Article about MSP and their role in the payment process in the article below: https://support.authorize.net/s/article/What-Is-the-Difference-Between-Authorize-Net-My-Reseller-Processor-and-Merchant-Service-Provider-MSP-Who-Do-I-Contact-with-Concerns-Regarding-My-Transactions |
COMMERCE TASKS
Go to Configuration > Payment Methods in Admin.
Click Edit on the Authorize.net payment gateway.
Check Is active and Save. Ensure that only Authorize.net is set to ‘Is active.’
Select Configure on the Authorize.net payment method.
To change or set up payment account, fill in the following fields:
Use Sandbox: Should be checked for test and unchecked for production
UseShippingAddressAsBilling: Unchecked
Transaction Mode Values: Set to ‘Authorize and Capture’
Transaction Key: Obtain from Authorize.net
Login ID: Obtain from Authorize.net
Additional Fee: Set to 0.00
Additional Fee Percentage: Uncheck
Requires Billing Address: Likely checked, but verify to be sure that it is required for checkout.
Requires Phone Number: Unchecked
Click Save.
Test a live credit card for each type of accepted credit card (Visa, Amex, Discover, Mastercard) to ensure gateway is processing payments properly once setup is completed.
Common Troubleshooting
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