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Setup Checklist
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1. POS TASKS | POS Task 1 |
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. INFRASTRUCTURE TASKS
Infrastructure Task 2 -
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2. COMMERCE TASKS
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Language String, Setting, HTML widget, etc. Task 4 -
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Prerequisite
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Configuration Task 5 -
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Prerequisite Tasks
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POS Task that must be completed first
Infrastructure Tasks - STILL NEED TO EDIT
Decide if you are syncing credit cards to RTP|One.
Create an Authorize.net account if you haven’t already done so.
Follow Authorize.net getting started guide: https://support.aspenware.com/en/support/solutions/articles/42000064328-getting-started-with-authorize-net
Send Aspenware your payment gateway ID.
API Instructions:
Login to the application with Admin credentials.
Go to Administration section.
Go to Configuration -> Payment -> Payment Methods.
Click on the edit link on AuthorizeNet payment methods.
Click on the configuration tab.
If you are going to use Sandbox (test) account the check ‘Use sandbox’ checkbox else leave it unchecked.
Select the transaction mode depending upon the requirement. If you want to just authorize the credit card the select ‘Authorize,' if you want to have actual payment instantly then go for ‘Authorize And Capture.’
Enter the Transaction key and Login ID which you get from Authorize.net account.
Click on save button
Send the following to Aspenware - It’s in an area on your account called “API”
Transaction Key: 5t46R28dnBV3V8bk
Login: 8jC8FVH5u42
Within Authorize.net, on the system info tab check the "Active" check box to make the payment method active so you can accept payment using Credit Cards.
Once test is vetted, we will start testing in live and putting some real transactions through for .50 cents or so to make sure Authorize.net is hooked up correctly.
Authorize.net Fraud Detection Suite settings
Hourly Velocity Filter - by default set to 100 transactions per hour
May need to disable this setting or set it to a larger number if the customer expects this much traffic.
Add Silent Post URL
Log in to your Authorize.Net account.
In your account settings specify the Silent Post URL (http://www.yourStore.com/Plugins/PaymentAuthorizeNet/IPNHandler) This is what it should be for each resort
Ensure Merchant Service Provider is set up to accept Authorize.net payment
The only other thing that could be causing all these transactions to decline with this response would be if there is something on your Merchant Service Provider (MSP)'s end that is causing this. Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements.
For more information on this subject, we have a great Support Article about your MSP and their role, vs our own, in the payment process. For your convenience, I have provided a link to this article below:
Please navigate to the next link: https://support.authorize.net/s/article/What-Is-the-Difference-Between-Authorize-Net-My-Reseller-Processor-and-Merchant-Service-Provider-MSP-Who-Do-I-Contact-with-Concerns-Regarding-My-Transactions
I would recommend having the Merchant Service Provideron the line when you call. Please have them contact us at 877-447-3938. We are available 24 hours a day, 7 days a week (closed major holidays). Your Gateway ID is 2052951.
Please let them know they will need the last 4 of the bank on file, as well as the last 4 of the EIN (Tax ID) on file when they call to verify security. Please push option 5 to speak to someone.
You may also need to contact Merchant Service provider to help with accepting AMEX
After taking a look at your account, I can see that your gateway is set up to accept AMEX transactions. However, since these are receiving General Errors, it would seem that your Merchant Service Provider (MSP) has not yet enabled that card type on their end. Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements.
Authorize.net Fraud Detection Suite settings
Hourly Velocity Filter - by default set to 100 transactions per hour
May need to disable this setting or set to a larger number if customer expects this much traffic.
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AW Commerce task that must be completed first
Settings, Language Strings and/or HTML Widgets for this Feature
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Settings
AW Commerce Settings that must first be completed
Language Strings
AW Commerce Language Strings that must first be completed
HTML Widgets
AW Commerce HTML Widgets that must first be completed
Detailed Setup Guide
Step 1 Header
Step 2 Header
1. Step 1 Header
First bullet should provide navigation instructions i.e. Catalog >Attributes >Product attributes
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for step 1. Every step and click should be detailed so that someone could follow with little prior experience.Sub-bullet for step a. Include screenshots of the step and use skitch to mark up screenshots. It can be downloaded here: https://www.techspot.com/downloads/5705-skitch.html
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Hint: Age Range Types should also be adjusted year over year. If age ranges are calculated based on Trip Start, then they will not need to be updated. Once completed for all required age range types move on to create Age Range. |
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Note: When possible use notes, warnings, and hints within info panel macros. See https://aspenware.atlassian.net/wiki/pages/resumedraft.action?draftId=781156460 for more details on these. |
2. Step 2 Header
First bullet should provide navigation instructions i.e. Catalog >Attributes >Product attributes
Sub-bullet for step 1
Sub-bullet for step a
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DELETE CONTENT AFTER THIS LINE
go to the Glossary page and add the key terms Excerpt Include that you added for your configuration guide.
To add the feature terms to the Glossary, navigate to the glossary and add a header for your feature using an H2. Select the + and then select …view more. Search for Excerpt Include and in the Page Containing the Excerpt search for “Configuration: [FEATURE]” select to hide panel, preview and add.
How-to Guide of this page can be found here: [Internal] Configuration page Setup Guide
Real Example of this page can be found here: https://aspenware.atlassian.net/wiki/spaces/DB/pages/edit-v2/1037172926
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