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Q: Question 1
{To find good questions and answers start by searching Freshdesk for the key word to find tickets that have been resolved with this key word to get ideas around what kind of common troubleshooting and issues occur around this feature. Open up tickets that seem relevant and read through solutions for how they were solved.}
A: Answer 1
{Answers should be written conversationally and should reference documentation rather than try to duplicate documentation, as if you were responding to a helpdesk ticket. .}
Q: Question 2
A: Answer 2
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Q: I’m getting an inventory related error in the order queue but the product the guest purchased doesn’t have inventory mapped to it in AW commerce.
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Q: Is there a way to require the shoe size on the rental profile? Commerce lets you advance in checkout and leave the shoe size blank.
A: Currently we do not support a required text box for shoe size. This is a request that is under consideration for future releases.
Q: Is there any report in Aspenware that would allow us to look only at rental products, but that would also note what rental shop (attribute) the guest selected as well?
A: There isn’t a report currently with that type of detail. If interested in this type of report, contact your Aspenware Representative to discuss options.
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How-to Guide of this page can be found here: [Internal] Common Troubleshooting Setup Guide
Real Example of this page can be found here: Common Troubleshooting: Age Rules
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