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Table of Contents

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1. POS TASKS

POS Task 1

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titleExample of POS Task

Products that need age ranges assigned are created in POS and have age ranges added to POS

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titlePrerequisite

2. INFRASTRUCTURE TASKS

Infrastructure Task 2 -

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ExpandtitleExample of Infrastructure Task

​Confirm that the Azure function app is setup and configured to the desired frequency. -

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3. COMMERCE TASKS

Commerce Task 3 -

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titleExample of Commerce Task
Confirm that the Aspenware Commerce products that will have inventory assigned to them are fully configured with the correct attributes -

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titlePrerequisite

Language String, Setting, HTML widget, etc. Task 4 -

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​Ensure the setting ‘ecommercesettings.productinventory.cachetime’ is set to your desired cache time -

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titlePrerequisite
Configuration Task 5 -

1. Update Email Template Content

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titleExample of Configuration Task

Inventory is mapped to product or product variant in the Inventory Pool plugin

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Code is entered

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If using location in RTP, location code is entered

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If multi day product, number of days is defined

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If using non default lock time of 900 seconds, the desired lock time is configured.

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  • Go to Content Management > Message Templates page.

  • Search for the message template by scrolling through the list (it’s in alphabetic order.)

  • Click Edit to update the desired active email templates to open the Edit message template details page. (Active templates are indicated by a blue checkmark in the Is Active column.)

  • The following elements are configurable:

    1. Subject: Enter the subjectline for the email

    2. Body: Enter the contents of the email

      1. All of the templates have some dynamic content based on the customer and/or order information. The dynamic content in each email template is included in the table below.

      2. To edit the email HTML, go to Tools > Source Code and adjust the HTML from there in the Source code window.

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titleDetailed Setup

Prerequisite Tasks

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  • AW Commerce HTML Widgets that must first be completed

Detailed Setup Guide

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The following emails are sent from the ecommerce store: Order confirmations, Password Reset emails, and Find Me by Email Verification Code. The mechanism for sending emails depends on resort-specific setup and may include a 3rd party vendor API,  SMTP servers, or utilizing SendGrid’s API. This section covers editing the text of these three email templates and changing or setting up the method for sending emails.


  1. Update Email Template Content

  2. Step 2 Header

1.

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  • First bullet should provide navigation instructions i.e. Catalog >Attributes >Product attributes

    1. Sub-bullet for step 1. Every step and click should be detailed so that someone could follow with little prior experience.

      1. Sub-bullet for step a. Include screenshots of the step and use skitch to mark up screenshots. It can be downloaded here: https://www.techspot.com/downloads/5705-skitch.html

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titleExample of content within a section

  • From the Aspenware Commerce Plugins>Age Range page in Admin, click View Add Range Types in the upper right corner.

  • Click Add Age Range Type.

  • Enter a name and description for the age range type.

  • To set the date used to compare the customer’s age to the required age range, select:

    1. Calculate from Trip Start (this age range type is likely already configured), or 

    2. Calculate from Today’s Date (age range based on purchase date), or

    3. Specify the Calculation Start Date; the customer’s age on this date will be used to determine if they are eligible for the product based on the age ranges

  • Click Add.

  • Age Range Types can be edited and inactivated, but they cannot be hard deleted without contacting Aspenware. 

  • Age Range types that are set to Calculate from Trip Start or Today’s Date will never need to be edited, unless you would like to edit the name. Age Range Types that are calculated from a fixed date however, will need to be edited each year to adjust for the current year.

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Hint: Age Range Types should also be adjusted year over year. If age ranges are calculated based on Trip Start, then they will not need to be updated.

Once completed for all required age range types move on to create Age Range.

Info

Note: When possible use notes, warnings, and hints within info panel macros. See https://aspenware.atlassian.net/wiki/pages/resumedraft.action?draftId=781156460 for more details on these.

2. Step 2 Header

First bullet should provide navigation instructions i.e. Catalog >Attributes >Product attributes

Sub-bullet for step 1

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Update Email Template Content

Email templates can be modified using nopCommerce Message templates. The confirmation email details typically include the long descriptions of products included in the customer’s order. To update any of the email templates, follow the steps below.

  • Go to Content Management > Message Templates page.

  • Search for the message template by scrolling through the list (it’s in alphabetic order.)

  • Click Edit to update the desired active email templates to open the Edit message template details page. (Active templates are indicated by a blue checkmark in the Is Active column.)

  • The following elements are configurable:

    1. Subject: Enter the subjectline for the email

    2. Body: Enter the contents of the email

      1. All of the templates have some dynamic content based on the customer and/or order information. The dynamic content in each email template is included in the table below.

      2. To edit the email HTML, go to Tools > Source Code and adjust the HTML from there in the Source code window.

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  • There are six email templates that are active, detailed in the following table.

Message template name

Email type

Dynamic elements

Customer.PasswordRecovery

Password Reset Email 

Sent when customer selects to receive a forgot password email.

%Store.Name% - The store’s Name Configured in Store Settings
%Customer.PasswordRecoveryURL% - The password recovery link is specific to the requesting user.

Customer.SendFindAccountResetPassword

Password Reset Email 

Sent when customer attempts to find their account but already has an active authentication profile with the designated information.

%Store.Name% - The store’s Name Configured in Store Settings
%Customer.PasswordRecoveryURL% - The password recovery link is specific to the requesting user

Customer.SendVerificationCodeForEmail

Find Me by Email Verification Code 

Sent when a customer enters an email address in Find me by email form and the information matches a customer record in RTP. This email sends a code that verifies the email address so the user can create an account tied to the RTP record.

%Code% - A unique code to be used in Find Me by Email Verification Code to associate a new account to the account in RTP.

Customer.UsernameRecovery

Username Verification

Sent when a customer enters their email to retrieve their username. Must use the email associated to the account with their authentication profile.

%Customer.Username% - The customer’s username that is associated to the email they entered.

OrderPlaced.CustomerNotification

Order Confirmation 

Sent when a customer successfully completes an order. Contains information on the purchased products, order details, and any additional order or pickup information included in the message template.

%Store.Name% - The store’s Name Configured in Store Settings

%Order.CustomerFullName% - The full name of the customer who placed the order

%Order.OrderNumber% - The nopCommerce order number. The resort’s initials are appended to the front of the order number to match the alternate order ID created in RTP.

%Order.CreatedOn% - The order creation date

%Order.Product(s)% - A table of the products ordered, including add-ons, quantities, and prices


%Order.PaymentMethod% - Payment method type used for the order (e.g. Credit Card)

Customer.FailedSubscriptionPayment

Sent when monthly subscription charge fails, prompting guest to update their email in my account.

Link to my account to update subscription credit card 

%Store.URL%/customer/customersubscriptions#/

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go to the Glossary page and add the key terms Excerpt Include that you added for your configuration guide.

To add the feature terms to the Glossary, navigate to the glossary and add a header for your feature using an H2. Select the + and then select …view more. Search for Excerpt Include and in the Page Containing the Excerpt search for “Configuration: [FEATURE]” select to hide panel, preview and add.

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