With great pleasure, Aspenware presents Aspenware Commerce 2.20. We’re excited to offer more functionality alongside our newly released Fast Flow functionality, including a new way to redeem Mountain Collective days at participating resorts. Experience an improved flow when configuring dynamic pricing within the Aspenware Commerce administration. We’ve also addressed several high-priority bugs.
Updates, Features, and Upgrades
Dynamic Pricing Reimagined
Dynamic pricing is a powerful tool that if used well can drive yield significantly. Some resorts use dynamic pricing daily to adjust to changing demand with great success; however, due to the complexity of configuring this feature and issues that could arise when adjusting dynamic pricing, this tool was often used in a set-it-and-forget-it manner. Aspenware is thrilled to announce Dynamic Pricing Reimagined. Now, dynamic pricing can be configured from the product editor screen with our easy-to-use wizard. Once configured, the reimagined pricing tool makes on-the-fly updates easy to manage and significantly reduces the overall time spent setting up and managing product pricing.
Fast Flow Enhanced, Advanced Product Configurations to be used in Combination with Fast Flow
Fast Flow, released in 2.19, allows guests to scan media QR codes or enter media IDs on the product detail page to allow for quick product assignment even for guests who have not logged in or are not a part of the shopper’s household. When combined with Selective Guest Checkout, Aspenware Fast Flow becomes a streamlined flow with the fewest steps to purchase yet. Now, in addition to Fast Flow working in combination with simple product configurations, Fast Flow also works with many advanced product configurations.
Reservations with Fast Flow - Aspenware has added new functionality to our Fast Flow and Reservation plugins, allowing them to be used in combination. Prior to this release, a guest had to log in before they could add a $0 fenced reservation product to the cart. Now with Fast Flow + Reservations, reservation products can be configured so that a guest can validate that they are eligible for a reservation product by entering or scanning their media code or entering their Mountain Collective voucher code (read more below).
Assignment Stored Procedures with Fast Flow (Specifically a Mountain Collective Redemption Procedure) - Fast Flow and Validated Prompts that are set up to validate customer assignment can now be used in combination. There are many unique applications for using these features together to support your fenced product requirements, including offering a one-stop flow for Mountian Collective or IKON reservations. Aspenware already supports the redemption of Mountain Collective days with its voucher functionality so that these guests can bypass your ticket line; however, now using its new custom Mountain Collective product configuration, which combines Fast Flow, Reservations, and a custom Stored Procedure, you can enable the entire redemption and reservation process in a single product. First, guests validate that they are eligible to redeem their Mountain Collective days at your resort by entering their voucher code online. When they enter their voucher code for the first time they are auto-created as a customer in your RTP|One. Second, they can load access for days they wish to ski onto new or existing resort media and the shop restricts guests to their allowed number of days. Finally, these guests can re-enter their voucher ID to see their reserved days and can cancel/change the dates of their reservation themselves. Submit a helpdesk ticket asking for a professional services project to discuss how to enable this or other custom stored procedure functionality in your store for the coming season. We expect these product configuration options can reduce staff overhead and guest frustration around selling certain fenced products.
Customer Assignment with Fast Flow - Aspenware’s Fast Flow feature now works alongside functionality that enables logged-in guests to assign products to their household members on the product detail page. Fast Flow and household assignment work as an “either-or” method of assignment, either I assign the product through Fast Flow or I assign the product through customer assignment on the product detail page. This means if a logged-in customer wants to load some Fast Flow products to existing members of their household by selecting their name instead of entering their media ID and other products to members outside of their household by entering or scanning their media IDs, they can.
Age Rules with Fast Flow - Aspenware’s Fast Flow feature now works alongside RTP|One configured Age Rules. If a product is configured with Fast Flow and has age restrictions on the product header being sold in RTP|One, then upon entry of the media ID, the customer whose media ID is entered will be checked for both media and age eligibility. If the customer is not eligible, they will be returned invalid with an error message indicating why. Note that Aspenware Age Rules will not be used for Fast Flow age restrictions, only age rules configured in RTP|One will be applied to Fast Flow products.
Attributes with Fast Flow - Attributes are also supported with Fast Flow, so if a product has an “Adult” and “Child” variant option, the entered media will be re-checked for eligibility upon attribute change and if the previously validated customer is not eligible for the new variant, perhaps because they are too old, an error message will indicate why.
Ability to Hide or Show the Display of Inactive Vouchers to Guests
Previously when viewing vouchers, the guest could always see a button to view vouchers that they had used or had become inactive. Now resorts can choose to include or exclude this view from guests by setting “customersettings.hideinactivevouchersbutton” to True or False. If set to True, guests will only be able to see active vouchers, and the button to view their inactive vouchers will be hidden.
Resolved Issues
Redirecting guests to checkout when logged in through Identity
Previously when a guest selected to checkout and was not logged in, once they authenticated through Aspenware Identity they were not being redirected to the checkout page, but to the store. This issue is fixed.
Fast Flow QR code scanner retry
Previously when using the Fast Flow QR code reader functionality, released in 2.19, if the initial scan came back invalid there was no way to try again outside of refreshing the page. This has been fixed.
Fast Flow subsequent invalid media entry showing as valid if preceded by a valid entry
After a customer has been validated by entering in or scanning their media ID, a subsequent invalid media entry will remain assigned to the initial validated customer. This issue has been fixed.
Enforcing Cross-Sell Display Limits
The setting to limit how many times a cross-sold product is presenting is not always being respected. This issue has been fixed.
Tax Rounding on Payment Plan Payments resulting in an out of balance between RTP|One and Aspenware Commerce
When payment plan payments had tax configured in RTP|One, for some specific dollar amounts, the tax amount would be reported to RTP|One off by a cent or two, resulting in an out of balance. This has been fixed.
Payment Plan Payment Modal on the PDP
In 2.19, if a product is configured as an Aspenware Payment Plan product the “View Payment Schedule” modal is failing to trigger on the product detail page and in your cart. This has been fixed.
Add On selection not updating the price on the product detail page
In 2.19, if an add-on option is selected on the product detail page, the price shown next to the add to cart button was not reflective of the core product price + the add-on product price, though the price in the cart was correct. This has been fixed.
Occasionally EZLinks Tee Time products quantities are adjusting during checkout to invalid quantities. This issue has been fixed.
For EZLinks Tee Time products, the cart ID from Aspenware Commerce is now being sent to the Trans # in EZLinks. This will result in better data to troubleshoot future issues.
Upcoming work
IKON Friends and Family Ticket Redemption using integration into IKON Identity and API
Heartland Payment Provider Support
Enable parking product sales using Arrive (3rd Party) as the Parking fulfillment system