2.19 Commerce Release Notes

Published August 3, 2021.

Aspenware is happy to announce Aspenware Commerce 2.19. We’re excited to bring you some new features, including Fast Flow, Selective Guest Checkout and Moneris payment provider integration. We’ve also addressed several resort requests and high-priority bugs. Please also see the Unity 3.14 release notes for additional information.

Updates, Features, and Upgrades

Selective Guest Checkout

Aspenware now offers guest checkout by product. Resorts have the option to both enable and disable guest checkout globally, as well as on a per-product basis. When enabled globally and by-product, administrators will flag those products they want eligible for guest checkout within product setup. Guests may then checkout without logging in if all items in their cart are guest checkout eligible. For more information or configuration details see the Selective Guest Checkout section of the Configuration: Configuring Guest Checkout Documentation.

Fast Flow Plugin

We are particularly excited to help guests get check out and get on the mountain quicker with our latest Fast Flow plugin. Aspenware Fast Flow includes a new scanner component that allows guests to scan their media QR code and retrieve their pass media data. This allows for quick product assignment even for guests who are not logged in. Guests can also use the component to type in pass media IDs such as RFID numbers. When combined with Selective Guest Checkout, Aspenware Fast Flow becomes a streamlined flow with the fewest steps to purchase yet. Currently, Fast Flow is for RTP|ONE resorts only. For more information see the Fast Flow documentation.

Enhanced Cross Sell Capabilities

Cross Sell is core NOP functionality that has been enhanced in Aspenware Commerce, allowing resort customers to dramatically call attention to specific products in an effort to drive sales while simultaneously assisting customers in completing their purchases.

We eliminate cross-sold products from displaying if they have already been purchased, and we don’t allow a single product to be presented multiple times if it has been triggered by different items in the cart, in an effort to deliver a curated set of suggested products without bombarding the guest with repeats and duplicates.

Attributes like date of use, etc. will pass from the trigger product to the cross-sold product, making customer checkout easy and error-free.

Please see the Cross Sell documentation for more information about this feature.

Moneris Credit Card Gateway for Canadian Customers

Aspenware is happy to provide an additional choice to our Canadian customers with the introduction of Moneris as an integrated credit card gateway. Current Moneris customers can opt in to ecommerce processing by requesting an additional MID, while customers new to Moneris can submit a simple online form to begin the process of creating a merchant account.

Please see the Moneris Payment Gateway documentation for more information.

Rental Location Displayed in order confirmation

We’ve enhanced our email order confirmations to display the rental location for rental products, for both RTP|ONE and Siriusware resorts. If a guest purchases a rental product with a rental location in Aspenware Commerce, the rental location is now included in the Order Confirmation.

Enhancements to Original Price Display

Resort admins can now turn off the crossed-off old price by checking a box in dynamic pricing admin called "Hide Original Price". See the Add Dynamic Pricing Savings Display to the PDP instructions in the Configuration: Reimagined Dynamic Pricing documentation.

Resolved Issues

Able to add multi-day lesson to cart when inventory is not available for one of the days

Previously, if a multi-day consecutive inventory pool product had no inventory available for one of its days, it was still possible to add it to the cart. For example, if a three-day product had inventory for July 31 and August 1, but no inventory on August 2, the guest could still add to cart for July 31. This issue is addressed and the guest can no longer add to cart if any of the three days has no inventory available.

Front Load Inventory dates shown as available in date picker when no inventory is available

For resorts using Front Load type for RTP|ONE inventory pool products, the date showed in the date picker if inventory levels were not defined for those dates. The guest could not add the date to the cart, but it shouldn’t have been displayed in the first place if it wasn’t available. This problem has been solved, and the date isn’t displayed in the date picker if there’s no inventory for that date.

Price display issue on mobile

For resorts using dynamic pricing, there was a visual problem on mobile devices in the display of the old price/base price and the price tier. While this didn’t affect the functionality and the guest could still add to the cart and check out, it was a visual bug. This issue has been addressed.

Golf - creating customer in LSRetail does not create guest in RTP|ONE

For golf resorts using LSRetail, some guests were not correctly created in RTP|ONE when the guest was added in LSRetail. This issue has been resolved.

Abandoned Cart emails for one resort using Inntopia Marketing Cloud

One resort had a bug with Abandoned Cart emails using Inntopia Marketing Cloud for their ESP. This problem has been solved with a change to the email processor function in this release.

Attributes icons missing

A few resorts reported a problem with attributes icon images not displaying on the PDP in release versions 2.17 and above. This issue has been addressed.

Favicons not displayed for some stores

Some resorts on 2.17 and above were missing their favicons. Favicons have been restored for all themes in all stores.

Order History - time-based activity attribute shows date format instead of time

For time-based activities, Order History in My Account was displaying the activity time as a date. This bug has been fixed and Order History displays activity times correctly.

Order History - attribute description contains special characters

Attribute descriptions that contained special characters such as 5’10” were displayed in Order History as HTML. This problem is now solved.

Enhanced Vouchers - Vouchers in My Account formatting issues

In My Account, product vouchers were displayed incorrectly with bullet points and the drop-down caret did not function properly. This issue has been addressed.

Text Prompt [Conditional], not indenting product attributes correctly

For a few resorts, conditional text prompts did not indent correctly on the PDP. This problem has been solved.

Known Issues

• After a customer has been validated by entering in or scanning their media id, a subsequent invalid media entry will remain assigned to the initial validated customer

• The setting to limit how many times a cross sold product is presenting is not always being respected