The Standard Login feature, which is different from Identity authentication, within Aspenware Commerce provides the guest with many supportive options for logging in, finding their existing account, or creating a new one, all while minimizing the chances that a guest will create a duplicate account and securing the accounts with two-factor verification options.
Several resorts have used the Standard Login feature in creative ways to make account access and pass reload a seamless, streamlined process. Others have taken advantage of the two-factor authentication features to enhance the security of customer accounts. These use cases highlight the many ways Aspenware Commerce offers flexibly options to meet the unique needs of your resort.
Mt. Bachelor and Boreal - Pass Number Support with Language String
Both Mt. Bachelor and Boreal utilized the functionality in the account.register.passimageurl language string to provide their guests with a supportive visual guide for finding their pass number on their media card. This language string allows for the embedding of an image of a guest pass with the pass number highlighted. They have also noted at the bottom of the card instructions on how to quickly and easily reload the card on their websites. Mt. Bachelor has even taken reloading a step further by including a handy QR code directly on their pass for easy reload.
ThredBo - Two-factor authentication to meet national security requirements
ThredBo, as required by their national law, requires two-factor authentication for acccesing customer accounts. They have utilized the integration with Twilio so guests can receive and authentication code by email or text.
Copper Mountain - Uses flexibility to speed customer checkout and enhance conversion rate
Copper Mountain, in an effort to minimize customer input and speed the account creation/sign in process, turned off two-step authentication process. They don’t collect email or phone number during the account creation process for speedier turnaround.
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