2.19 Commerce Release Guide - Selective Guest Checkout

This guide will review how to enable/disable and configure Selective Guest Checkout. For more information about Guest Checkout see Aspenware Commerce Documentation or for general release notes, see the Aspenware Commerce 2.19 Release Notes.

Overview

The Selective Guest Checkout feature extends current guest checkout functionality by allowing resorts to turn on and off guest checkout according to the product. This means that resorts have the option to both enable and disable guest checkout globally, as well as on a per-product basis. When enabled globally and by product, administrators will flag those products they want eligible for guest checkout within product setup. Guests may then checkout without logging in if all items in their cart are guest check-in eligible.

Key Terms

Anonymous checkout/Guest checkout

Guest checkout and anonymous checkout are used interchangeably. This is because Aspenware is building upon existing Commerce functionality named “anonymous checkout” but resorts more commonly refer to this feature as guest checkout.

Selective Guest Checkout Configuration

Selective Guest Checkout works by bringing together three settings. Two settings are at the global level (within Order Settings), while the selective guest checkout is set at the individual product level:

  1. Anonymous checkout allowed (Configuration > Order Settings > Checkout)

  2. Anonymous checkout by product (Configuration > Order Settings > Additional Order Settings)

  3. Is Guest Checkout Eligible (Catalog > Products > Additional Product Settings)

Order Level Settings

 

Product Level Setting

 

Common Troubleshooting guide

Q: What does each configuration combination mean for my products?

Global Order Setting:
Anonymous checkout allowed

Global Order Setting:
Anonymous checkout by product

Product Level Setting:
Is Guest Checkout Eligible

RESULT

Global Order Setting:
Anonymous checkout allowed

Global Order Setting:
Anonymous checkout by product

Product Level Setting:
Is Guest Checkout Eligible

RESULT

checked

checked

checked

If all products in cart have guest checkout enabled at product level, then user can check out as guest.
THIS IS THE PROPER WAY TO CONFIGURE SELECTIVE GUEST CHECKOUT

checked

unchecked

unchecked

Guest checkout will be enabled storewide and all users can use guest checkout regardless of cart items and their product-level setting.

checked

unchecked

checked

Guest checkout will be enabled storewide and all users can use guest checkout regardless of cart items and their product-level setting.

unchecked

checked

checked

No user will be able to use guest checkout.

unchecked

checked

unchecked

No user will be able to use guest checkout.

unchecked

unchecked

unchecked

No user will be able to use guest checkout.