On ski-support@aspenware.com wrote:
Hi Victoria,
It sounds like you resolved this by adjusting the season end dates, you mentioned they were changed but didn't have the correct format. Good find!
On Thu, 8 Apr at 9:37 AM , Victoria Chase <vchase@mtbachelor.com> wrote:Do you know what changed that would affect tickets being unavailable in Safari?From: Jasmine Reed (IT Service Desk) <itservice@mtbachelor.zendesk.com>
Sent: Thursday, April 08, 2021 8:33 AM
To: Jeremy Osterkamp <josterkamp@mtbachelor.com>; Olson, Stephanie <solson@mtbachelor.com>; Chase, Victoria <vchase@mtbachelor.com>; Carolin Wall <carolin.wall@slalom.com>; Rogan Prescott <rprescott@mtbachelor.com>; Tim Plummer <tplummer@mtbachelor.com>
Subject: [POWDR] "Mt. Bachelor Service Desk" assignment: Locked Ticket Calendar[EXTERNAL]##- Please type your reply above this line -##This ticket (#16737) has been assigned to group 'Mt. Bachelor Service Desk', of which you are a member.
Jasmine ReedApr 8, 2021, 9:32 AM MDTHello,We are getting a ton of guests reporting that the webstore ticket calendar (seemingly when using Safari) is NOT working, and "grayed-out", not allowing them to select any dates.Thank you,Jasmine UniverseCentral ReservationsMt. Bachelor LLC541-693-0953 (desk)Mt. Bachelor’s 2019-20 winter season will feature the debut of Woodward Mountain Park, a network of featured terrain zones that, together, offer a balanced variety of exciting on-mountain experiences for all ages. Check the Snow Report to read the latest updates on our opening plans, see the snow accumulate from our Live Webcams, and visit our Current Deals page for discounted lift ticket offers. Think snow!P Please consider the environment before printing this e-mail and all other documents.This email may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee, or if it appears that you have received this email in error, please advise me immediately by reply email, keep the contents confidential, and immediately delete the message and any attachments from your system. Thank you.You are an agent. Add a comment by replying to this email or view ticket in Zendesk Support.
Ticket # 16737 Status New Requester Jasmine Reed CCs MTB CenRes Distribution, MTB Helpdesk Followers - Group Mt. Bachelor Service Desk Assignee - Priority Normal Type Ticket Channel By MailThis email is a service from Mt. Bachelor. Delivered by Zendesk[096Y25-70G5]Ticket-Id:16737Account-Subdomain:powdr