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On ski-support@aspenware.com wrote:


Hi Victoria,

It sounds like you resolved this by adjusting the season end dates, you mentioned they were changed but didn't have the correct format.  Good find!

On Thu, 8 Apr at 9:37 AM , Victoria Chase <vchase@mtbachelor.com> wrote:
Do you know what changed that would affect tickets being unavailable in Safari?
 
From: Jasmine Reed (IT Service Desk) <itservice@mtbachelor.zendesk.com>
Sent: Thursday, April 08, 2021 8:33 AM
To: Jeremy Osterkamp <josterkamp@mtbachelor.com>; Olson, Stephanie <solson@mtbachelor.com>; Chase, Victoria <vchase@mtbachelor.com>; Carolin Wall <carolin.wall@slalom.com>; Rogan Prescott <rprescott@mtbachelor.com>; Tim Plummer <tplummer@mtbachelor.com>
Subject: [POWDR] "Mt. Bachelor Service Desk" assignment: Locked Ticket Calendar
 
[EXTERNAL]
##- Please type your reply above this line -##
This ticket (#16737) has been assigned to group 'Mt. Bachelor Service Desk', of which you are a member.
Jasmine Reed
Apr 8, 2021, 9:32 AM MDT
Hello,
 
We are getting a ton of guests reporting that the webstore ticket calendar (seemingly when using Safari) is NOT working, and "grayed-out", not allowing them to select any dates.
 
Thank you,
 
Jasmine Universe
Central Reservations
Mt. Bachelor LLC
541-693-0953 (desk)
 
 
Mt. Bachelor’s 2019-20 winter season will feature the debut of Woodward Mountain Park, a network of featured terrain zones that, together, offer a balanced variety of exciting on-mountain experiences for all ages. Check the Snow Report to read the latest updates on our opening plans, see the snow accumulate from our Live Webcams, and visit our Current Deals page for discounted lift ticket offers. Think snow!
 
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Ticket #
16737
Status
New
Requester
Jasmine Reed
CCs
MTB CenRes Distribution, MTB Helpdesk
Followers
-
Group
Mt. Bachelor Service Desk
Assignee
-
Priority
Normal
Type
Ticket
Channel
By Mail
 
This email is a service from Mt. Bachelor. Delivered by Zendesk
[096Y25-70G5]Ticket-Id:16737Account-Subdomain:powdr
7485:873720
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