Failed Payment plan

{"type":"doc","content":[{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"minLevel":{"value":"1"},"maxLevel":{"value":"6"},"outline":{"value":"false"},"style":{"value":"none"},"type":{"value":"list"},"printable":{"value":"true"}},"macroMetadata":{"macroId":{"value":"a933170c-7a2c-4584-acd2-bc44b03416f8"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"84bfcf34-6a14-47c6-9a57-46b646f8f80b"}},{"type":"heading","attrs":{"level":2},"content":[{"text":"Email Templates","type":"text"}]},{"type":"paragraph","content":[{"text":"The following table details the message templates available and information about when they are used. The code or dynamic elements for that template are also included. For more information about the dynamic elements, see the section below. ","type":"text"}]},{"type":"paragraph"},{"type":"table","attrs":{"layout":"center","width":715.0,"localId":"2ef437b8-8f04-463f-878f-f5a344dbcf20"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Message Template Name ","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"What it does","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Code or Dynamic Elements Included","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Customer.FailedPaymentPlanPayment","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Sent when payment plan charge fails, prompting guest to update their payment in My Account.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"codeBlock","content":[{"text":"\n\n\t\n \n\tFailed Payment plan\n\n\n\n\n\t\n\n\n\t\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\n\t\t\n\t

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$\"Resort$

\n\t\t\t\t\t\t\t\t\t\t

There was a problem with your payment

\n\t\t\t\t\t\t\t\t\t\t

Hi %Payment.CustomerName%

\n\t\t\t\t\t\t\t\t\t\t

We were unable to process your payment for
\n\t\t\t\t\t\t\t\t\t\t$%Payment.Amount% on %Payment.Date%.

\n\t\t\t\t\t\t\t\t\t\t

%Payment.Products%

\n\t\t\t\t\t\t\t\t\t\t

Click Here to change the credit card
\n\t\t\t\t\t\t\t\t\t\tused for charging your payments

\n\t\t\t\t\t\t\t\t\t\t

NOTE: Your ticket may be put on hold or canceled if the payment cannot be processed

Back to store\n\t\t\t\t\t\t\t\t\t

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Questions? Please email info@somewhere.com or call (303) 123-4567

\n\t\t\t\t\t

\n\t\t\t\t\tAspenware, 122 Main, Denver, CO 80203
\n\t\t\t\t\t555.123.4567

\n\t\t\t\t

\n \n \n \n \n \n \n \n

\n \n \n \n \n \n \n \n \n \n

$\"Resort$

There was a problem with your membership

Hi %Payment.CustomerName%

We were unable to process your payment for
\n $%Payment.Amount% on %Payment.Date%.

%Payment.Products%\n

Click Here to change the credit card
\n used for charging your memberships

NOTE: Your membership may be put on hold or canceled if the payment cannot be processed

Back to %Store.Name%\n

\n \n

\n \n \n \n \n \n \n

\n \n

Questions? Please email info@somewhere.com or call (303) 123-4567

Aspenware, 122 Main, Denver, CO 80203
\n 555.123.4567

","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Customer.WaiverNotification","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"codeBlock","content":[{"text":"\t\n\t\n\n\n\n\n\n\n

Your store.winsport.ca payment

\n\n\n\n\n\n\n\n

\n\n\n\n\n\t\n\t\n\n\n\n\n\n\n

$\"Resort$

Please sign your waiver

Hi %Customer.FullName%,

You have been invited to sign a waiver for %Store.Name% Resort.

Please use the link below to complete signing.

%Customer.SignWaiverHtml%

\nBack to %Store.Name%

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Questions? Please email info@somewhere.com or call (303) 123-4567

\n\t\t\t\t\t

OPT OUT | MANAGE YOUR PREFERENCES
\n\t\t\t\t\tAspenware, 122 Main, Denver, CO 80203
\n\t\t\t\t\t555.123.4567

\n\t\t\t\t

\n\t\n\n","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Order Confirmation ","type":"text"}]},{"type":"paragraph","content":[{"text":"Sent when a customer successfully completes an order. Contains information on the purchased products, order details, and any additional order or pickup information included in the message template.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"%Store.Name%","type":"text","marks":[{"type":"em"}]},{"text":" - The store’s Name Configured in Store Settings","type":"text"}]},{"type":"paragraph","content":[{"text":"%Order.CustomerFullName%","type":"text","marks":[{"type":"em"}]},{"text":" - The full name of the customer who placed the order","type":"text"}]},{"type":"paragraph","content":[{"text":"%Order.OrderNumber%","type":"text","marks":[{"type":"em"}]},{"text":" - The nopCommerce order number. The resort’s initials are appended to the front of the order number to match the alternate order ID created in RTP.","type":"text"}]},{"type":"paragraph","content":[{"text":"%Order.CreatedOn% ","type":"text","marks":[{"type":"em"}]},{"text":"- The order creation date","type":"text"}]},{"type":"paragraph","content":[{"text":"%Order.Product(s)% ","type":"text","marks":[{"type":"em"}]},{"text":"- A table of the products ordered, including add-ons, quantities, and prices","type":"text"}]},{"type":"paragraph","content":[{"text":"%Order.PaymentMethod% ","type":"text","marks":[{"type":"em"}]},{"text":"- Payment method type used for the order (e.g. Credit Card)","type":"text"}]},{"type":"codeBlock","content":[{"text":"\n\n\n\n\t\n \n\tCustomer Order Notification\n\n\n\t\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\n\t\t\n\t

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$\"Resort$

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Thank you for your purchase

\n\t\t\t\t\t\t\t\t\t\t

Hello %Order.CustomerFullName%,

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Below is the summary of the order.
\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tOrder Number: %Order.OrderNumber%
\n\t\t\t\t\t\t\t\t\t\tDate Ordered: %Order.CreatedOn%
\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tBilling Address
\n\t\t\t\t\t\t\t\t\t\t%Order.BillingFirstName% %Order.BillingLastName%
\n\t\t\t\t\t\t\t\t\t\t%Order.BillingAddress1%
\n\t\t\t\t\t\t\t\t\t\t%Order.BillingCity% %Order.BillingZipPostalCode%
\n\t\t\t\t\t\t\t\t\t\t%Order.BillingStateProvince% %Order.BillingCountry%
\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t%if (%Order.Shippable%) Shipping Address
\n\t\t\t\t\t\t\t\t\t\t%Order.ShippingFirstName% %Order.ShippingLastName%
\n\t\t\t\t\t\t\t\t\t\t%Order.ShippingAddress1%
\n\t\t\t\t\t\t\t\t\t\t%Order.ShippingCity% %Order.ShippingZipPostalCode%
\n\t\t\t\t\t\t\t\t\t\t%Order.ShippingStateProvince% %Order.ShippingCountry%
\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tShipping Method: %Order.ShippingMethod%
\n\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\tendif% %Order.Product(s)%

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\n\t\t\t\t\t\t\t\t\t\tBack to store\n\t\t\t\t\t\t\t\t\t

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Questions? Please email info@somewhere.com or call (303) 123-4567

\n\t\t\t\t\t

\n\t\t\t\t\tAspenware, 122 Main, Denver, CO 80203
\n\t\t\t\t\t555.123.4567

\n\t\t\t\t

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$\"Resort$

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%Store.Name% - Order Failure Report

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The following orders failed to process:

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%OrderList%

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Go to the order queue in your store's Admin screens and review the mesaging for the failure then take next steps to resolve. AW Failed Order Troubleshooting Article. Other details HERE.
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Back to store\n\t\t\t\t\t\t\t\t\t

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Questions? Please email info@somewhere.com or call (303) 123-4567

\n\t\t\t\t\t

OPT OUT | MANAGE YOUR PREFERENCES
\n\t\t\t\t\tAspenware, 122 Main, Denver, CO 80203
\n\t\t\t\t\t555.123.4567

\n\t\t\t\t

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$\"Resort$

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Congratulations!

%Customer.FirstName% %Customer.LastName% has shared a Copper Mountain voucher with you. You may redeem this voucher by by presenting this email at Copper Mountain Guest Services or online at %Store.URL%; not all vouchers are redeemable online.
\n\t\t\t\t\t\t
\n\t\t\t\t\t\tVoucher Details:
\n\t\t\t\t\t\t%Voucher.Description%
\n\t\t\t\t\t\t%Voucher.Comment%
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tRedeem Online\n\t\t\t\t\t\t\t\t\t\t\t\t\t

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Voucher ID: %Voucher.Id%
\n\t\t\t\t\t\tEffective: %Voucher.EffectiveDate% Expires: %Voucher.ExpirationDate%
\n\t\t\t\t\t\t
\n\t\t\t\t\t\tVouchers are only good for the product/service listed, may not be sold or traded and cannot be reissued once redeemed. Vouchers should be redeemed by the end user of the product/service.
\n\t\t\t\t\t\t
\n\t\t\t\t\t\tVoucher Created on %Voucher.TransactionDate% by Transaction ID %Voucher.TransactionId%

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Questions? Please email info@somewhere.com or call (303) 123-4567

\n\t\t\t\t\t

OPT OUT | MANAGE YOUR PREFERENCES
\n\t\t\t\t\tAspenware, 122 Main, Denver, CO 80203
\n\t\t\t\t\t555.123.4567

\n\t\t\t\t

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$\"Resort$

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Waiver Required

%Customer.FullName% is purchasing a %Store.Name% pass or program for %Assignee.FullName% and as a condition of this purchase you are required to sign %Store.Name%’s Release of Liability. By signing, you will waive or give up certain rights, including the right to sue for negligence, breach of contract, or breach of the Occupiers’ Liability Act or the right to claim compensation following an accident. In the event the Waiver is not completed, the pass will not be issued or access to the program will not be permitted, and a refund will be provided.

Click the button below to read, complete, and sign the Waiver.

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\n \n \n \n \n\t\t\t\t\t\t\t\t\t\t\t

Read and Sign Waiver\n\t\t\t\t\t\t\t\t\t\t\t\t

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Questions? Please email info@somewhere.com or call (303) 123-4567

\n\t\t\t\t\t\t\t\t\t\t

OPT OUT | MANAGE YOUR PREFERENCES
\n\t\t\t\t\t\t\t\t\t\tAspenware, 122 Main, Denver, CO 80203
\n\t\t\t\t\t\t\t\t\t\t555.123.4567

\n\t\t\t\t\t\t\t\t\t

\n \n ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Customer.PasswordRecovery","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Password Reset Email ","type":"text"}]},{"type":"paragraph","content":[{"text":"Sent when customer selects to receive a forgot password email.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"%Store.Name%","type":"text","marks":[{"type":"em"}]},{"text":" ","type":"text"}]},{"type":"paragraph","content":[{"text":"The store’s Name Configured in Store Settings","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"%Customer.PasswordRecoveryURL% ","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"The password recovery link is specific to the requesting user.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Customer.SendFindAccountResetPassword","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Password Reset Email ","type":"text"}]},{"type":"paragraph","content":[{"text":"Sent when customer attempts to find their account but already has an active authentication profile with the designated information.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"%Store.Name%","type":"text","marks":[{"type":"em"}]},{"text":" ","type":"text"}]},{"type":"paragraph","content":[{"text":"The store’s Name Configured in Store Settings","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"%Customer.PasswordRecoveryURL% ","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"The password recovery link is specific to the requesting user.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Customer.SendVerificationCodeForEmail","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Sent when a customer enters an email address in Find me by email form and the information matches a customer record in RTP. This email sends a code that verifies the email address so the user can create an account tied to the RTP record.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"%Code%","type":"text"}]},{"type":"paragraph","content":[{"text":"A unique code to be used in Find Me by Email Verification Code to associate a new account to the account in RTP.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Dynamic Elements","type":"text"}]},{"type":"paragraph","content":[{"text":"Message templates have various dynamic elements so that emails can be customized for guests. The following table details the available dynamic elements, how they are populated, and which message templates they are used in. ","type":"text"}]},{"type":"table","attrs":{"layout":"default","width":760.0,"localId":"c95d7e0a-4bd1-448b-a332-db37395ec93e"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"Dynamic Element","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"Message Templates Using the Element","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Store.Name%","type":"text","marks":[{"type":"em"}]},{"text":" ","type":"text"}]},{"type":"paragraph","content":[{"text":"The store’s Name Configured in Store Settings","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Customer.PasswordRecovey","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Customer.SendFindAccountResetPassword","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Customer.FailedPaymentPlanPayment","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Customer.PasswordRecoveryURL% ","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"The password recovery link is specific to the requesting user.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Customer.PasswordRecovey","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Customer.SendFindAccountResetPassword","type":"text"}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Code%","type":"text"}]},{"type":"paragraph","content":[{"text":"A unique code to be used in Find Me by Email Verification Code to associate a new account to the account in RTP.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"Customer.SendVerificationCodeForEmail","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Order.CustomerFullName%","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"The full name of the customer who placed the order","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Order.OrderNumber%","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"The nopCommerce order number. The resort’s initials are appended to the front of the order number to match the alternate order ID created in RTP.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Order.CreatedOn% ","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"The order creation date","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Order.Product(s)%","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"A table of the products ordered, including add-ons, quantities, and prices","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Order.PaymentMethod%","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"Payment method type used for the order (e.g. Credit Card)","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"OrderPlaced.CustomerNotification","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[309.0]},"content":[{"type":"paragraph","content":[{"text":"%Store.URL%/customer/customersubscriptions#/","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"Link to My Account to update subscription credit card.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[450.0]},"content":[{"type":"paragraph","content":[{"text":"Customer.FailedSubscriptionPayment","type":"text"}]}]}]}]}],"version":1}

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