The Aspenware Advisor: August 2021

Ready for your Winter product launch?

Join us for a deep dive into some of Aspenware Commerce's newest features.  We have two separate webinars scheduled in early September where we will not only demonstrate how to use each of the new features but also discuss ways to use these features to boost customer engagement and conversion rates.

Webinar 1 

On 9/2 at 10:00 am - 11:00 am (MDT), we will be covering the following:

• Streamline the buying process with Fast Flow.

• Upsell products using Cross-Sell

• Register Here

Webinar 2

On 9/9 at 10:00 am - 11:00 am (MDT), we will be covering the following:

• Review past purchases with Order History.

• Optimize pricing configuration with the NEW Dynamic Pricing.

• Register Here

Webinar 1: Sep 2, 2021

Webinar 2: Sep 9, 2021

Mountain Tech Symposium - AW Event: UPDATED 8/26/21

Thank you for registering for our pre-MTS customer conference. Unfortunately, we have made the very tough decision to cancel this event.

Aspenware is still traveling to attend MTS and we are very excited to see you all in person. As a result of some of the uncertainty surrounding the Delta Variant, we simply did not get enough registrations to make a formal customer conference something that would be valuable to everyone attending.

We are still scheduled to arrive in Big Sky mid-day on Wednesday, September 15th, and would love to spend time with you more informally on Wednesday evening and Thursday morning as well as throughout the MTS event.

We will be in contact again closer to the event and can make plans to connect and share exciting information about our roadmap. We plan to coordinate a somewhat informal Aspenware customer get-together to share and brainstorm.

We are really looking forward to seeing you in a few weeks.

Regards,
The Aspenware Team

Mountain Collective and Aspenware Commerce go hand-in-hand

Aspenware already supports the redemption of Mountain Collective days with its voucher functionality so that these guests can bypass your ticket line. However, now using Aspenware’s new custom Mountain Collective product configuration, which combines Fast Flow, Reservations, and a custom Stored Procedure, you can enable the entire redemption and reservation process in a single product.

Aspenware Commerce now includes a license for Identity

Aspenware Commerce now includes a license for Identity. Identity is an authentication platform that enables a single login (SSO) across various applications.  It also offers an improved login experience over the native Commerce login.  Some of the benefits of Identity include:

• Implicit find me flows that are designed to reduce duplicate customers and improve the sign-in experience;

• SSO to allow multiple applications to use Identity as an authentication platform; and

• Additional editable text areas to improve the customer experience.

Identity implementations are slated to start mid-September and are expected to incur around 12 billable hours total (technical and service hours).  For more information on Identity, visit our customer hub here.  If you would like to schedule a demo or discuss implementation details, please reach out to your Aspenware representative. 

Winter is coming… are you ready?

As your resort is prepping for your upcoming winter season, make sure your team has the resources to be the most successful.

• Release Guide on Cross-Sell

• Order History Documentation

• Related Products Documentation

• Fast Flow Documentation

• UPDATED Guest Checkout Configuration Documentation

• Capturing Additional Customer Data Documentation

• IMPROVED Voucher Documentation

Need assistance or further training? Our Professional Service team is ready for you. Drop them a line at support@aspenware.com for all your winter needs.

Freshdesk

support@aspenware.com

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