The Aspenware Advisor: September 2021

Post Webinars and Webinars to Come!

Did you get a chance to join us on the last two webinars? No? No need to worry, you can watch the recordings here!

Loved what you’ve seen? The next webinar will be hosted in October 2021, the precise date to be released in the near future!

Recap of September’s Webinar topics:

• Streamline the buying process with Fast Flow.

• Upsell products using Cross-Sell

• Review past purchases with Order History.

• Optimize pricing configuration with the NEW Dynamic Pricing.

Next Webinar: October 2021

Mountain Tech Symposium - Event Recap

Thank you to all those who joined us at the Big Sky 2021 Mountain Tech Symposium last week! It was great seeing everyone in person. We were able to discuss some exciting resort projects and winter setup with most of you. If you have further questions or would like to discuss further ideas/questions/setup, please reach out to support@aspenware.com and we will be more than happy to assist you!

A few pics to recap the event:

Open

Announcing IKON Pass Friends & Family Discount Redemption

Aspenware Commerce now offers the ability to integrate with the IKON Pass Friends & Family discount program allowing customers to effortlessly book discount days in advance without needing to contact your call center. Read all about it here!

Retail is on Aspenware Commerce

If you didn’t know already, Aspenware Commerce supports the ability to sell Retail on your store. It’s a great way to reach guests before, during, and post resort visits and make sure they have a memento to remember their experience! Want to learn more? Check it out here!

Moneris and Heartland are integrated with Aspenware Commerce

Aspenware is proud to increase the options available to our resort customers by partnering with some of the best known payment gateways in the world! For our Canadian customers, Moneris is now fully integrated into Aspenware Commerce, with a full complement of credit card services, including integrated CVV and AVS for fraud protection. Resorts based in the USA can now choose to work with Heartland Payments for their ecommerce credit card processing. Heartland is a preferred provider for Aspenware, with enhanced token-based functionality available for users of the latest version of RTP|One. Our robust integration includes all the standard credit card and integrated fraud prevention functions, as well as tie-ins to exciting Aspenware Commerce functions like Payment Plans.

Winter is coming… are you ready?

As your resort prepares for your upcoming winter season, make sure your team has the resources to be the most successful.

• Release Guide on Cross-Sell

• Order History Documentation

• Related Products Documentation

• Fast Flow Documentation

• UPDATED Guest Checkout Configuration Documentation

• Capturing Additional Customer Data Documentation

• IMPROVED Voucher Documentation

Need assistance or further training? Our Professional Service team is ready for you. Drop them a line at support@aspenware.com for all your winter needs.

Freshdesk

support@aspenware.com

Are you up to date on the latest from Aspenware?

• The first snowflakes have fallen! See what’s new in Aspenware Commerce as you head into winter

• How Aspenware Will Change the Way You Think About Customer Service

• Maximize Order Value and Drive Incremental Revenue with Aspenware

Check out the latest articles here

Meet Mike O’Shea! Mike is our Software Development Manager and has been with Aspenware for 2 years.

• One of the most fun projects he has worked on was our Identity product and server because it let Aspenware Commerce move authentication out of the usual ECommerce solution and into a standalone application. This enables is to be used by other 3rd party applications and websites for a single sign-on experience for guests.

• We asked Mike, “What is one thing you wish everyone knew about or used?” He replied, “We are looking for a resort to help pilot a CDN which could improve site performance significantly!” If you’re interested , reach out to support@aspenware.com.

• Where can you find Mike when he’s not building the next big thing at Aspenware? He’s usually on the trails, mountain biking!