Q: The OptOutEmailCheckboxEnabled TRUE setting within the All Settings (Advanced) UI gets incorrectly changed to FALSE when I select the top Save button upon enabling the Opt In Flow Enabled checkbox from the Additional Customer Settings table displayed in the Customer Settings UI.
A: This is a known issue and will be resolved in a future release. The workaround, for the time being, is to use the Save button displayed within the Additional Customer Settings table at the very bottom of the UI, rather than using the one on top.
If after reviewing documentation and Common Troubleshooting Q&A and you still don’t have a solution for the configuration question or issue you are experiencing please write into support@aspenware.com and our support team will be happy to help!