This feature is supported for Aspenware Cloud customers only.
Inventory Scarcity Indicators enable resorts to display scarcity color-coding on the inline calendar based on a predefined threshold that is specific to a particular product. Therefore, thresholds can vary which is helpful for things like lessons which have a much smaller threshold than lift tickets.
Feature Overview
Research shows that creating a sense of urgency for inventoried products is a motivation for guests to purchase, and is proven to drive more revenue and boost conversions. Color coding low inventory dates offers the messaging that creates that sense of urgency.
One resort ran an A/B test on its lesson products for the 2023/24 season, splitting traffic 50/50, with 50% of the traffic seeing today’s calendar which only shows dates that are sold out, and 50% of traffic seeing a calendar that color-coded dates running low on inventory as yellow to drive urgency. In this test, the color-coded experience won with a 4.4% increase in lesson purchases compared to today, and $110k more in-test revenue.
NOTE: This feature requires additional configuration from Aspenware. Reach out to your Aspenware Service Agent to enable this feature if you are an Aspenware Cloud customer.
Displaying Urgency Indicators
To enable resorts to capitalize on the opportunity to offer scarcity messaging, the Inventory Scarcity Indicators feature is offered on the calendar appearing on the product detail page (either inline or drop-down calendar). This feature enables the following functionality:
Display the same low inventory color coding that is available on the full dynamic pricing calendar today across both the large dynamic pricing calendar and the inline calendar displayed on the product detail page.
Offer low inventory color-coding that is available today across more product types, with the introduction of calendar templates that enables the assignment of specific thresholds to specific products.
If a selected date is below the threshold, display the number left on that date on the PDP. This feature can be used to educate guests booking multiple quantities of spots left, for example, a person booking for a party of 4 will now know there are only 2 spots left before adding to cart and can call to get help or choose an alternate date.
Allow unique low inventory thresholds that determine the display of color coding for a specific product or group of products rather than a singular, store-wide threshold.
Display messaging above the calendar of specific products to explain to guests what to do if a date they are interested is sold out or nearing selling out.
Feature Quick Comparison - Aspenware Commerce vs. Cloud
The following table offers a quick glimpse into the differences between how inventory urgency features are realized currently in Commerce and contrast them with Aspenware Cloud.
Feature | Aspenware Commerce | Aspenware Cloud |
|---|---|---|
Threshold to determine low inventory | Store-wide low inventory threshold that applies to all products that use the dyanmic pricing calendar and have inventory. For non-Cloud implementations, the store determines a product is “low-inventory” if it drops below a store-wide inventory number. This store-wide inventory threshold is not always an accurate low inventory barometer across distinct product types, for example, a ticket may be considered low if a date only has 100 left, while a lesson may be considered low when it has less than 10 left. | Enables the same low inventory color-coding that is available today across more product types, with the introduction of calendar templates, which allows low inventory thresholds, which determine the number left at which to display color coding on dates. This is triggered by a unique threshold that only applies to a group of assigned products. |
Display Low Inventory Dates on PDP Calendars | Not supported | PDP Calendars (both inline and drop down calendars) will display low inventory dates as color coded if the product is configured to display inventory urgency. |
Display a Date Selection Description above Calendar | Not supported | Enables displaying a description that can appear above the calendar of assigned products. This can be used to explain to users what to do in the event the date they are interested is sold out or doesn’t have enough spots for their desired party size. |