The Ikon Pass Friends & Family plugin allows those with whom pass holders share their Friends & Family tickets to redeem their discounted tickets via the online store of the resort where the tickets will be used.
This feature is supported for: RTP|One
This feature is NOT supported for: Siriusware
Key Terms
Dev Mode
Dev mode allows test users in Aspenware Commerce test stores to see guest entitlement with more detail. This is not meant to be used in a production environment and should be unchecked when in production.
Resort Abbreviation
Each resort that has some passholder relationship with IKON Pass has an abbreviation. This two-letter abbreviation will be used by Alterra to retrieve the relevant entitlements for the logged-in guest.
Feature Description
The Ikon Pass Friends & Family plugin allows those with whom pass holders share their Friends & Family tickets to redeem their discounted tickets via the online store of the resort where the tickets will be used. Those resorts that have purchased the annual subscription for the IKON Pass discount integration and who have installed it in their Aspenware Commerce platform following the directions below will be able to display the Ikon Friends & Family component on the discounted ticket Product Detail Page (PDP).
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Guests will use this component to log into their Ikon Pass account and be immediately returned to the resort store PDP where any relevant discount entitlements for that guest will display on the right side of the component. Guests will then be able to add these 20% discounted tickets to their cart according to the number of entitlements they have. Adding to cart decrements available entitlements visually and prevents guests from adding more entitlements than are available. Once a purchase is complete, entitlements are updated/deducted in the Alterra database.
The “log out” button will log the guest out of their Ikon pass account within Aspenware Commerce and any other tab that is open on the browser. This allows guests to log into a different account if needed. Finally, for families with linked accounts (referred to as “participants” in Ikon), the head account holder will be able to see and use an aggregate of all Friends & Family tickets in the household.
For more details on the guest flow and value of turning this feature on at your resort, please read https://hub.aspenware.net/main/Announcing-IKON-Pass-Friends-&-Family-Discount-Redemption.1980170312.html.
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