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This guide will review how to set up Ikon Pass Friends & Family in Aspenware Commerce. For more information on general product setup (including discounts and hidden categories) see Configuring Products in the Aspenware Commerce Documentation or for general release notes, see 2.21 Release Notes.

Overview

The Ikon Pass Friends & Family plugin allows those with whom pass holders share their Friends & Family tickets to redeem their discounted tickets via the online store of the resort where the tickets will be used. Those resorts that have purchased the annual subscription for the IKON Pass discount integration and who have installed it in their Aspenware Commerce platform following the directions below will be able to display the Ikon Friends & Family component on the discounted ticket Product Detail Page (PDP).

Guests will use this component to log into their Ikon Pass account and be immediately returned to the resort store PDP where any relevant discount entitlements for that guest will display on the right side of the component. Guests will then be able to add these 20% discounted tickets to their cart according to the number of entitlements they have. Adding to cart decrements available entitlements visually and prevents guests from adding more entitlements than are available. Once a purchase is complete, entitlements are updated/deducted in the Alterra database.

The “log out” button will log the guest out of their Ikon pass account within Aspenware Commerce and any other tab that is open on the browser. This allows guests to log into a different account if needed. Finally, for families with linked accounts (referred to as “participants” in Ikon), the head account holder will be able to see and use an aggregate of all Friends & Family tickets in the household.

For more details on the guest flow and value of turning this feature on at your resort, please read https://hub.aspenware.net/main/Announcing-IKON-Pass-Friends-&-Family-Discount-Redemption.1980170312.html .

Key Terms

Resort Abbreviation

Each resort that has some passholder relationship with Ikon has an abbreviation. This two-letter abbreviation will be used by Alterra to retrieve the relevant entitlements for the logged-in guest.

Dev Mode

Dev mode allows test users to see guest entitlement with more detail. This is not meant to be used in a production environment and should be unchecked when in production.

Configuration Guide

Prerequisite Steps

Infrastructure Tasks

Information needed from Alterra (Steven Carrol <scarroll@alterramtnco.com>) for implementation:
1. Client ID and Secret

Information provided to Alterra (Steven Carrol <scarroll@alterramtnco.com>) for implementation:

  1. Provide all resort IP addresses to Steven Carroll at Alterra for whitelisting

Determing client ID and Secret

Leigh Bush How to request from Alterra, all the needs for them to whitelist- what else needs to be specified

Commerce Tasks

Settings, Language Strings, and HTML Widgets

Detailed Setup Guide

  • Install the IKON Friends & Family Plugin

    1. Go to > Aspenware Commerce > Configuration > Local Plugins

      1. Locate “IKON Friends & Family” under the Aspenware Group and select Install.

  • Once installed Enable the plugin by selecting Edit next to the listed plugin and ensure the Is enabled checkbox is selected.

  • Now that the plugin is ready to be configured, ensure that you have the product set up that will be used for the Ikon Friends & Family component. To do this:

    1. Set up the product as you would normally. (See Configuring Products for basic product setup.)

    2. Note the product ID in the URL on the product configuration page.

    3. Copy the product ID and add it to the Product ID field in Aspenware Commerce > Configuration > Local Plugins > IKON Friends & Family

  • Go back to the plugin (Aspenware Commerce > Configuration > Local Plugins > IKON Friends & Family) and select Configure.

  • Under the General tab enter the two-letter abbreviation for your resort (if you do not know this abbreviation contact your Ikon pass representative).

    1. (note to documents and service: currently this image is hard-coded, and may be removed for the deploy - regardless, no matter what is put there nothing changes)

    2. Select Save.

  • Go to the Language tab (second tab)..

    1. Enter the language you would like to appear in the bottom “toast” message when the responses noted above each text box are returned. See the example below.

    2. Select Save.

  • Go to the Ikon Login Configuration (third configuration tab).

    1. Enter the appropriate URL or endpoint as follows:

      1. Login Domain: https://account.ikonpass.com

      2. Login Endpoint: /login

      3. Redirect URI: resort-pdp-url/login-callback

    2. Select Save.

IMPORTANT: For the redirect URI be sure to enter the URL from your resort’s PDP followed by “/login-callback”. This will return the logged-in Ikon Pass guest to the appropriate page.

  • https://[url to your friends and family tickets here]/login-callback

  • For example: https://myresort.friends-and-family-tix/login-callback

  • Go to the Ikon Entitlement API Configuration (fourth configuration tab).

    1. Here you will get most values from your Ikon representative, while blackout dates will change according to year and pass type. See the image below for an example.

      1. Entitlements API domain: https://api.ikonpass.com

      2. Entitlements Client ID: provided by Ikon Pass

      3. Entitlements Token Endpoint: /token

      4. Entitlements Vouchers Endpoint: /v2/available-vouchers

      5. Ikon Pass Entitlement Type ID: number provided by Ikon Pass

      6. Ikon Pass Blackout Dates: provided by Ikon Pass

      7. Ikon Base Plus Pass Entitlement Type ID: number provided by Ikon Pass

      8. Ikon Base Plus Pass Blackout Dates: provided by Ikon Pass

      9. Ikon Base Pass Entitlement Type ID: number provided by Ikon Pass

      10. Ikon Base Pass Blackout Dates: provided by Ikon Pass

      11. Ikon Local Pass Entitlement Type ID: provided by Ikon Pass

      12. Ikon Local Pass Blackout Dates: your local resort’s blackout dates

NOTE: Blackout dates must be written in the following format mm/dd/yyyy.

  • Go to the Ikon Redemption API Configuration tab (fifth configuration tab).

    1. Note: The fields below will be prepopulated with default values for TEST. You will need to enter your Client ID and Secret provided by Ikon Pass and adjust the urls when deploying to production, (see example below):

      1. Redemption Api Domain:

        1. TEST: https://api-central-entitlements-uat.azurewebsites.net

        2. PROD: https://api-central-entitlements.azurewebsites.net

      2. Redemption Token Api Domain:

        1. TEST: https://api-identityserver4.azurewebsites.net

        2. PROD: https://api-identityserver4-uat.azurewebsites.net

      3. Redemption Client Id: provided by Ikon Pass

      4. Redemption Client Secret: provided by Ikon Pass

      5. Redemption Token Endpoint: /connect/token

      6. Redemption Single Voucher Endpoint: /v1/redemptions/manual

      7. Redemption Grant Type: client_credentials

      8. Redemption Scope: write_entitlements

      9. Redemption Type Id: 6

Common Troubleshooting guide

Q: Question 1

A: Answer 1


 


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