Configuration: Pass Checker

Pass Checker enables guests to enter their card number (passmedia# or RFID#) to check if their media will work at a specific lift. Among many use cases, guests can check if their pass is hotlisted due to incomplete tasks or if their pass is blacked out for the selected date.

Setup Checklist

This section is a comprehensive and high level summary of all tasks and prerequisites required for this feature to function properly. This section is purposed for use after an administrator is familiar with configuring this feature as an “audit” checklist. For detailed set-up instructions, jump down to “Prerequisite Tasks” and “Detailed Setup Guide” and then follow up with this checklist to ensure all steps are completed.

Infrastructure Tasks

1. Submit a request to your Aspenware Service Partner to enable Pass Checker.

Aspenware Arrival Tasks - Detailed Setup Guide

1) Edit General Tab by adding Resort’s Default Pass Checker POS Location ID.

• The Pass Checker POS Location ID is a setting from RTP|One, and can be sourced from your RTP|One administrator. (RTP|One/ Access Control Admin / Access Control Management / Access Location)(Select an access point that most tickets would be valid for? Why is POS in the label?)

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While logged in as admin, click on the GENERAL tab in the admin toolbar. Enter the numeric value in the “Pass Checker POS Location ID” field, and click the UPDATE GENERAL SETTINGS BUTTON.

If using Google Analytics, enter the Tag ID in this window.

Resort Codes, Resort Group Codes and Sales Location IDs?

2) Create “AccessLocations” Collection (required).

While logged in as admin, click on the COLLECTIONS tab in the far right corner of the menu bar.

• Create a Collection by entering “AccessLocations” in the Name field, then clicking the ADD COLLECTION button.

3) Create PassChecker Hotlist Reason” Collection (optional)

If you would like to hide RTP Hotlist reasons with more appropriate customer-facing language, follow the procedure above to create a new collection, naming it “Pass Checker - Hotlist Reason”.

4) Create “AccessLocations” Mappings (Required).

Assign Items to the Collection by selecting the Collection (click in check box). This will launch the ADD NEW COLLECTION ITEM window.

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  When the Add New Collection Item window appears, populate the fields as shown. The Name field is customer facing and should be easily recognizable to a resort guest. Avoid jargon or internal names like LIFT 4 or POMA. Instead, use a name that a guest will recognize, like TRAM, or BEGINNER LIFT. The Value is the RTP Access Location Code. Ask your RTP System Administrator for these codes. Save entry by clicking ADD COLLECTION ITEM.

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If necessary, you can edit your collection item by selecting it (check box), then clicking UPDATE COLLECTION ITEM. You can also delete using this same steps.

5) Create Pass Checker HotList Reason display mappings (optional)

Follow the same process to add Collection Items to “Pass Checker-Hot List Reasons” if necessary.

6) Update Pass Checker Language Strings (optional)

• Logged in as admin, click on the LANGUAGE Tab on the admin toolbar. Scroll down to Pass Checker, and click on it to expand entries.

• All entries have default copy supplied, so you do not have to edit if you choose not to. Note that the entry entitled “Invalid Media Error Text” includes a spaceholder for a phone number, which must be customized by the resort.

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7) Create an admin user.

What is process for creating an admin user if the don’t have aspenware domain in email address? Move this to the top.