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Setup Checklist

This section is a comprehensive and high level summary of all tasks and prerequisites required for this feature to function properly. This section is purposed for use after an administrator is familiar with configuring this feature as an “audit” checklist. For detailed set-up instructions, jump down to “Prerequisite Tasks” and “Detailed Setup Guide” and then follow up with this checklist to ensure all steps are completed.

1. POS TASKS

  • Decide if you are syncing credit cards to RTP|One. OPTIONAL

  • Complete POS accounting tasks for products sold online needs to be completed REQUIRED

  • Ensure that you are using a tokenized version of RTP|One with CardDog/TRI/First Data. REQUIRED

DETAILED SETUP

2. INFRASTRUCTURE TASKS

  • Update the Azure appsettings to 'AllowTransferofCC' from false to true and give it a test. REQUIRED

  • Validate the credit related settings in the UnityPeakProd rtp-config.json when that switch occurs.  REQUIRED

  • Testing should include verifying the RTP|One Credit Card Profile visually looks correct and that the data in the PaymentCardToken table looks good. REQUIRED

  • Perform a 'charge to the card on file' and a return to verify those are working. REQUIRED

DETAILED SETUP

3. PAYMENT PROVIDER TASKS

  • Set Up Authorize.net REQUIRED

DETAILED SETUP

4. COMMERCE TASKS

  • Set up GL Report. REQUIRED

  • Configure Aspenware Commerce Payment Gateway REQUIRED

DETAILED SETUP

Detailed Setup Guide

POS TASKS

  • Determine whether or not your resort will be syncing credit cards to RTP|One.

  • Complete POS accounting tasks for products sold online needs to be completed.

  • Ensure that you are using a tokenized version of RTP|One with CardDog/TRI/First Data.

INFRASTRUCTURE TASKS

  • Update the Azure appsettings to 'AllowTransferofCC' from false to true and give it a test. 

  • Validate the credit related settings in the UnityPeakProd rtp-config.json when that switch occurs.  

  • Testing should include verifying the RTP|One Credit Card Profile visually looks correct and that the data in the PaymentCardToken table looks good. 

  • Perform a 'charge to the card on file' and a return to verify those are working.

PAYMENT PROVIDER TASKS

  • Create an Authorize.net account if you haven’t already done so.

  • Follow Authorize.net getting started guide: https://support.aspenware.com/en/support/solutions/articles/42000064328-getting-started-with-authorize-net

  • Send the following to Aspenware:

    • Your payment gateway ID

    • Transaction Key

    • Login

  • Within Authorize.net, on the system info tab check the "Active" check box to make the payment method active so you can accept payment using Credit Cards.

  • Set Authorize.net Fraud Detection Suite settings:

    • Hourly Velocity Filter - by default set to 100 transactions per hour

    • May need to disable this setting or set it to a larger number if the customer expects this much traffic.

  • Add Silent Post URL

  • Ensure Merchant Service Provider is set up to accept Authorize.net payment.

NOTE: Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements. For more information on this subject, see the Support Article about MSP and their role in the payment process in the article below: https://support.authorize.net/s/article/What-Is-the-Difference-Between-Authorize-Net-My-Reseller-Processor-and-Merchant-Service-Provider-MSP-Who-Do-I-Contact-with-Concerns-Regarding-My-Transactions

COMMERCE TASKS

  • Work with your Aspenware Representative to set up the GL Report so you can reconcile GL reporting in the POS and payment gateway.

  • Go to Configuration > Payment Methods in Admin.

  • Click Edit on the Authorize.net payment gateway.

  • Check Is active and Save.  Ensure that only Authorize.net is set to ‘Is active.’

  • Select Configure on the Authorize.net payment method. 

  • To change or set up payment account, fill in the following fields:

    1. Use Sandbox: Should be checked for test and unchecked for production

    2. UseShippingAddressAsBilling: Unchecked

    3. Transaction Mode Values: Set to ‘Authorize and Capture’

    4. Transaction Key: Obtain from Authorize.net

    5. Login ID: Obtain from Authorize.net

    6. Additional Fee: Set to 0.00

    7. Additional Fee Percentage: Uncheck

    8. Requires Billing Address: Likely checked, but verify to be sure that it is required for checkout.  

    9. Requires Phone Number: Unchecked

  • Click Save.

  • Test a live credit card for each type of accepted credit card (Visa, Amex, Discover, Mastercard) to ensure gateway is processing payments properly once setup is completed. 

Common Troubleshooting

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