Flash Sale or Product Launch Preparation

Executive Summary

Having a flash sale? We define this as a short period of time where your resort will be driving 300% more traffic to your ecommerce site than is typical (i.e. a pass sales price deadline, a high volume special event that sells out quickly, etc.) Please take the following steps at least 7 business days prior to the flash sale to notify and work with your Aspenware representative to ensure your site has the proper Azure tier for the sale and product configuration questions answered ahead of the sale. 

If you are unsure whether your upcoming sale will cause performance issues in the shop, check Google Analytics traffic overview filtered by hour for data from last year's sale. If you see that the number of sessions for an hour at any hour during the day of last year's flash sale met or exceeded 300 sessions in an hour, the site should be scaled. For example, these spikes would require a scale: 

Prerequisites

• Check Google Analytics traffice overview filtered by hour for data from last year’s sale to determine if, at any time, the sale met or exceeded 300 sessions in an hour.

• Pass products are mostly built in the POS prior to starting PS project

• First come, first served basis - Aspenware has limited capacity 

• Does NOT include: Actual product build, full regression testing, remediation of issues

• if Issues arise during pass sales they will be the sole responsibility of the resort/customer.

Sample timeline/deliverables

Week 1

• Form sent to resort to document product rules and AW to review (.5 hrs)

• Call to follow up on product requirements (.5 hrs)

  • Optional follow-up AW to prototype/demo different features (1+ hrs)

Week 2

• Aspenware Commerce Product Build and Testing Checklists created based on product requirements and sent to resort for building and testing (2 hr)

• Resort builds products and AW available to answer questions (1+ hrs)

Week 3

• Review product setup AW rep(s) work with resort using checklists (2 hrs)

  • Follow up Aspenware to provide steps to fix issues/improve setup (1+ hrs)

  • Follow up Aspenware review setup after resort remediation (1 hr)