Q: I have the product setup properly in Aspenware Commerce but I am not seeing the reservation module populate as expected when I book these products
These products must be setup as access products in RTP.
A: My customer has the original product that makes them eligible, but I’m not seeing the reservation category appear when I sign in.
Check that the GPP scheduled task is set to run and is set frequently enough. Aspenware recommends every minute.
If after reviewing documentation and Common Troubleshooting Q&A and you still don’t have a solution for the configuration question or issue you are experiencing please write into support@aspenware.com and our support team will be happy to help!
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