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This feature is supported for: Resorts utilizing Arrival on RTP|One POS. |
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This feature is not supported for: Resorts not utilizing Arrival and a POS that is not RTP|One. |
Key Terms
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CollectionsCollections are data groupings |
that can be referenced through Arrival. Pass Checker utilizes Collections for referencing Lift codes and hotlist codes in RTP|One. Collection ItemsCollection Items are housed under “Collections” and are mappings to |
RTP|One codes. Once mapped, |
text displayed to guests can be customized to be customer-facing. Pass Checker utilizes this for referencing |
RTP|One’s Lift names and hotlist messaging. |
Feature Description
Validation Methodology
Pass Checker validates if media is valid by ________________________________ (how does the validation method work?)utilizes the same access validation rules that are set up in a resort’s RTP|One environment. When a guest checks if their pass is valid in Arrival, it utilizes the same function that is used for a validate-only scan at a lift (a scan will not be recorded). Pass Checker validates for date of use and for access control. It does not currently validate for a specific time of day. When a pass is scanned, Pass Checker validates against a default setting of 11:30 AM MT. If the ticket has a time limitation on it, and it is not valid at 11:30 AM MT, Pass Checker will return a “Not Valid” response.
Navigating to Pass Checker
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1. Email campaigns where guests receive a “POS” Arrival URL (most often sent to a guest when they have a purchase requiring an Arrival task to complete).
2. Guests navigating to a “non-POS” Arrival URL (most often from a QR code the guest scans on-site for a resort activity).
3. Guests being provided a direct link to the Pass Checker URL (via a QR code or any method of sharing the guest a link).
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Checking Passes
Once on the Pass Checker URL, guests can look up their pass eligibility by either Pass# or RFID#. They can also filter between specific lifts and date combinations to check their pass eligibility. This is useful for resorts that limit lift - access for specific gates and also for passes that have blackout dates.
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Once a guest completes their pass check, they are a message is returned with details that their pass is valid or is not valid based on their filters.
For valid passes, a message box will appear notifying the guest that their pass is valid. The product name displayed will match the name of the product in RTP|One. The text at the bottom of the message box is customizable to provide the guest with useful information.
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For invalid passes, a message box will appear notifying the guest that their pass is invalid. Arrival can be configured to display text that matches the RTP|One invalid reasonor a reference table can be used that will display text that is more customer-facing. The bottom text line is also customizable to provide the guest with more assistance options.
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Section links
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