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This feature is supported for: all versions of Aspenware Commerce. |
Key Terms
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Supported email providers are currently SendGrid and Inntopia. |
Feature Description
Aspenware Commerce offers email integration for a variety of customer-support actions. Several These emails can be are auto-generated from the ecommerce store including: your store and include
Order confirmations
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Password
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reset emails
Account recovery “Find Me by Email
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verification code” emails
Abandoned cart reminders
Failed payment plan charge notifications
Failed subscription plan charge notifications
Resort admins can be notified as soon as an order fails to process through to the POS with a failed order email, which allows the order issue to be mitigated before the guest arrives.
From the ‘My Account’ section of the store, guests can also email vouchers to enable easy voucher redemption online.
Additionally, Aspenware Commerce offers the functionality that enables stores to email a product an access code (either a barcode or QR code) to guests for printing those items at home for ease of acces to expedite access once they arrive on-site at the resort.
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