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Sugarbush is using the voucher redemption feature for Mountain Collective pass holders, and they have seen tremendous success! Sugarbush allows Mountain Collective pass holders to either reload their 2 or 3 included days onto existing Sugarbush media or receive a QR Code to pick-up their media at a Pickup Box at the Sugarbush base area. In both cases, the skier can skip the ticket window altogether. In the Sugarbush store, when redeeming their voucher, a guest is able to upload their photo (if required) and sign a COVID attestation (required for Vermont).
Sugarbush uses their brand site /wiki/spaces/DB/pages/1054802085 to provide “know before you go” details around how to redeem all their "Special" tickets. This helpful page links guests directly to the store where they can redeem a Mountain Collective voucher.
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Whether you opt to use the voucher banner or just want to be able to send your guests to a special redemption page straight from your resort’s home page, you can use native Aspenware Commerce funtionality to create a dedicated voucher redemption page like Jackson Hole did. This can be styled to pull in your resort’s theme. This dedicated Voucher Validation page is accessible via the url only and will not be part of a shop dropdown menu.
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