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Q: If dynamic pricing v2 is not installed, is it ok for me to install it?
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A: Your site was likely autoscaled or manually scaled due to a high volume sales event. When a site is scaled out, admin changes take at least 1 hour to appear on the store. More details here.
Q: Can I put dynamic pricing on a season pass?
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NOTE: Settings for threshold with dynamic pricing savings (as opposed to the dynamic pricing calendar) display only work for inventory (i.e. amount remaining overall for a given day not for the amount remaining in tiered pricing (at a certain price). |
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Q: What if am using the “old price” field but also have a base price for my product set in dynamic pricing?
A: If there is a base price set, that price will always show as the crossed-out price on the PDP.
Q: If I have a base or old price set, what is the “price” field for in product setup?
A: If entered, the “price” field will show on the category product card. If using the “price” field, we recommend leveraging the “meta title” field (See Configuration: Product Shell) to indicate that prices are “Starting At” a certain price or to provide other informative messaging to customers.
Q: Why I am not seeing my “Amount Remaining” despite having set the language string properly?
A: Displaying “Amount Remaining” beneath the shopping cart depends on whether the inventory threshold has been met. This can be adjusted by going to Settings > All Settings and searching for catalogsettings.dynamicpricingcalendar.inventorymessagethreshold
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Note: Settings for threshold with dynamic pricing savings (as opposed to the dynamic pricing calendar) display only work for inventory (i.e. amount remaining overall for a given day, not for amount remaining in tiered pricing (amount remaining at a certain price)). |
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