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1. POS TASKS

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Table of Contents

Setup Checklist

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Table of Contents

Setup Checklist

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Set-up Checklist
Set-up Checklist
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1. POS TASKS

RTP|One Tasks

  • The Authorization Type needs to be set up in RTP|One and you need to copy down the code. This authorization will be created in RTP|One when guest signs the 1Risk waiver.

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    titleRequired

  • The Authorization Type needs to be assigned to the product component.

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    titleREQUIRED

  • If lift access needs to be blocked before a waiver is signed, ask your Aspenware Representative about getting Aspenware’s Auto-Hotlist product installed in your environment.

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    titleOptional

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titlePrerequisite

Siriusware Tasks

  • The Liability Form needs to be setup in Siriusware and you need to copy down the ‘Form ID.’

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  • The Liability Form needs to be linked to the Siriusware item.

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2. 1Risk TASKS

Configure waiver(s) in 1Risk -

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  • For each waiver, copy down 1RiskID (provided by 1Risk). Contact 1Risk’s Charles Mickley (cmickley@1risk.com)

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  • If using optional email link waiver signing configuration, also get the waiverFormid (provided by 1Risk)

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Info

NOTE: 1Risk requires a fee and additional time to implement this Aspenware integration.

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Copy down your unique 1Risk URL (provided by 1Risk’s Charles Mickley (cmickley@1risk.com)

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3. COMMERCE TASKS

Define Settings -

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  • waiversettings.1riskpos set to RTP|One or Siriusware

  • waiversettings.1riskurl set to the 1Risk URL (provided by 1Risk)

  • waiversettings.1risksecret set to a “secret” (any value you decide)

  • waiversettings.1riskdateformat set to ‘mm/dd/yyyy’ or 'dd/mm/yyyy’

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Install the Waivers plugin

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Products need to be created in Aspenware Commerce.

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titleREQUIRED

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titlePREREQUISITE

1. Review Considerations Prior to Configuration (See Below)

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titleREQUIRED

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titlePREREQUISITE

2. Configure New 1Risk Waiver in Aspenware Commerce -

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titleRequired

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titleDetailed Setup

3. Assign Waivers to Products

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titleREQUIRED

  • Select the waiver(s) that should be applied to each product.

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titleDETAILED SETUP

4. Configure 1Risk Waiver to be optionally completed from a CTA on order confirmation email.

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  • Configure language strings for this configuration.

  • Make sure your order confirmation has the token %Order.Waivers% added to it.

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titleDETAILED SETUP

5. Enable the 1Risk Email Feature.

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  • Configure waiversettings.1riskemailapiendpoint and waiversettings.1riskemailapisecret in Configuration > Settings >All settings (advanced)

  • Configure Send waiver emails and Minor Age in Aspenware Commerce > Waivers.

  • Customize feature-specific language strings in Configuration > Languages (see table below in #5 for string names).

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Prerequisite Tasks

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Prerequisites Tasks Excerpt
Prerequisites Tasks Excerpt
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1. POS Tasks

  • RTP|One Tasks

    • The Authorization Type needs to be set up in RTP|One and you need to copy down the code.

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titleRequired

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The Authorization Type needs to be assigned to the product component.

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titleREQUIRED

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titlePrerequisite

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Siriusware Tasks

  • The Liability Form needs to be setup in Siriusware and you need to copy down the ‘Form ID.’

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  • The Liability Form needs to be linked to the Siriusware item.

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2. External System Tasks

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Configure waiver(s) in 1Risk -

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  • For each waiver, copy down 1RiskID (provided by 1Risk). Contact 1Risk’s Bill Brouse (bbrouse@1risk.com)

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Copy down your unique 1Risk URL (provided by 1Risk’s Bill Brouse (bbrouse@1risk.com))

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3. Infrastructure Tasks

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  • RTP|One Tasks

    • If lift access needs to be blocked before a waiver is signed, ask your Aspenware Representative about getting Aspenware’s Auto-Hotlist product installed in your environment.

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4. Commerce Tasks

Define Settings -

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'waiversettings.1riskpos' set to RTP or SW

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    • It should be set to active, ‘Display Online’ needs to be checked, a comment should be defined, the ‘Age Range’ should be set as ‘18-no maximum age’, the authorization text HTML should be configured, and the override security level should be set to 0.

    • The Authorization Type needs to be assigned to the product component.

    • When a waiver is signed in 1Risk using the Aspenware Commerce Checkout flow configuration, it also creates an Authorization Profile in the guest’s Customer Manager Profile for the guest within RTP|One.

      Image Added
    • When a waiver is signed in 1Risk using the Aspenware Commerce Checkout flow configuration, it also creates a liability in the guest's profile in Customer Manager within RTP|One.

      Image Added
  • Siriusware Tasks

    • The Liability Form needs to be set up in Siriusare and you need to copy down the ID. The expiration date should be set and copied down, and the minimum age to accept should be set at 18. Set Liability text and HTML to your preferences.

    • Image Added

      The Liability Form needs to be linked to the Siriusware item.

    • When a waiver is signed in 1Risk using the Aspenware Commerce Checkout flow configuration, it also creates a liability in the Guest Activity for the guest within Siriusware.

      Image Added

2. 1Risk Tasks

  • Configure waiver(s) in 1Risk. You need to copy down the waiver 1RiskID (provided by 1Risk) for each waiver.

  • Copy down the ‘waiverFormid’ (provided by 1Risk). This will only be used for the optional waiver configuration for more details on this configuration option, see Step 1 in the Detailed Setup Guide section.

  • Copy down your resort’s 1Risk URL (provided by 1Risk)

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'waiversettings.1risksecret' set to a “secret” (any value you decide)

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‘waivereettings.signwaiverduringcheckout’ set to 'True'

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‘waiversettings.1riskdateformat' set to ‘mm/dd/yyyy’ or 'dd/mm/yyyy’

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Install the Waivers plugin

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titlePrerequisite

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Review Considerations Prior to Configuration (See Below)

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titleREQUIRED

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titlePREREQUISITE

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Products need to be created in Aspenware Commerce.

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titlePREREQUISITE

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Configure Waiver in Aspenware commerce -

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  • Add Waiver Title - this is visible to guests

  • Enter “RTP Authorization Type Code” (retrieved from RTP|One) OR “Siriusware Form ID” (retrieved from Siriusware)

  • Collect CC Info - Do not check - not supported for 1Risk

  • ‘CC Agreement Required’ - do not check - not supported for 1Risk

  • ‘E-signature required’ - do not check, not supported for 1Risk (Signing rules come from 1Risk config)

  • 'Enable Agree Checkbox' - do not check, not supported for 1Risk (Signing rules come from 1Risk config)

  • 'Enable Wet Signature' - do not check, not supported for 1Risk (Signing rules come from 1Risk config)

  • ‘Capture Waiver HTML’ - do not check, not supported for 1Risk (Capture rules come from 1Risk config)

  • ‘Display in My Account’ - do not check, not supported for 1Risk

  • 'Consolidate Releases' - do not check, not supported for 1Risk

  • ‘Validate signature’-

    • If RTP|One is your POS, check if guest should only be prompted to sign waiver once during eligibility period. Do not check if guest should be prompted to sign waiver with each product purchase where the waiver is required.

    • If Siriusware is your POS do not check, not supported for 1Risk

  • 'Start Date' - set to a date in the past when the waiver is valid from

  • ‘End Date’ - set to a date in the future when waiver is valid until.

  • 'Link Text' - Leave blank, not applicable

  • Custom Comment -

    • If RTP -

    • If Siriusware - Leave blank N/A

  • 1Risk ID - Define value provided by 1Risk

  • Set the text of the waiver to “Signed in 1Risk”

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titleDetailed Setup

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Assign Waivers to Products

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titleREQUIRED

  • Select the waiver(s) that should be applied to each product.

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titleDETAILED SETUP

Prerequisite Tasks

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1. POS Tasks

  • RTP|One Tasks

    • The Authorization Type needs to be set up in RTP|One and you need to copy down the code. It should be set to active, ‘Display Online’ needs to be checked, a comment should be defined, the ‘Age Range’ should be set as ‘18-no maximum age’, the authorization text HTML should be configured, and the override security level should be set to 0.

    • The Authorization Type needs to be assigned to the product component.

    • When a waiver is signed in 1Risk using the Aspenware Commerce Checkout flow configuration, it also creates an Authorization Profile in the guest’s Customer Manager Profile for the guest within RTP|One.
      [ADD IMAGE]

  • Siriusware Tasks

    • The Liability Form needs to be set up in Siriusare and you need to copy down the ID. The expiration date should be set and copied down, and the minimum age to accept should be set at 18. Set Liability text and HTML to your preferences.

    • Image Removed

      The Liability Form needs to be linked to the Siriusware item.

    • When a waiver is signed in 1Risk using the Aspenware Commerce Checkout flow configuration, it also creates a liability in the Guest Activity for the guest within Siriusware.

      Image Removed

2. External System Tasks

  • Configure waiver(s) in 1Risk. You need to copy down the waiver 1RiskID (provided by 1Risk) for each waiver.

  • Copy down your resort’s 1Risk URL (provided by 1Risk).

Note

IMPORTANT: This setup must be done in 1Risk and the 1Risk waiver ID and 1Risk URL, which will be used in configuration below are typically provided by 1Risk. Contact Bill Brouse at 1Risk bbrouse@1risk.com. Back up contact is Charles Mickley cmickley@1risk.com.

3. Infrastructure Tasks

  • RTP|One Tasks

    • If lift access needs to be blocked before a waiver is signed, ask your Aspenware Representative about getting Aspenware’s Auto-Hotlist product installed in your environment.

4. Commerce Tasks

5. Settings, Language Strings and/or HTML Widgets for this Feature

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Settings

  • Before setting up specific waivers, there are several settings that are required to be set properly for 1Risk waiver integration to work. Go to Configuration > Settings. Search for the setting below and define the value according to the table below.

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Description

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Setting

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Value

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Defines POS that will be integrated to for waiver and updates field titles in the Waiver plugin in Aspenware Commerce to use POS specific terms.

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‘waiversettings.1riskpos’

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IF Siriusware set to SW

IF RTP|One set to RTP

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Enable’s the resort’s 1Risk configured waivers to be retrieved.

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‘waiversettings.1riskurl’

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Enter the 1Risk URL provided by 1Risk (see step above)

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The secret is used by the app to encrypt the data. Once set, this will not have to be configured again or used to integrate any other platforms.

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‘waiversettings.1risksecret’

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Set to a “secret” (any value you decide)

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Required to be signed and captured in the POS during checkout if using 1Risk Waivers

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‘waivereettings.signwaiverduringcheckout’

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True

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Must set date format configured in your 1Risk environment

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‘waiversettings.1riskdateformat’'

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Set to desired date format. Options include:

  • ‘mm/dd/yyyy’

  • 'dd/mm/yyyy’

  • mm-dd-yyyy

  • dd-mm-yyyy

Detailed Setup Guide

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Review Considerations Prior to Configuration

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Configure New 1Risk Waiver within Aspenware Commerce

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Assign 1Risk Waivers to Products

1. Review Considerations Prior to Configuration

  1. Do you need to have a record of the waiver being signed in your POS (RTP or Siriusware), if yes, checkout waiver configuration is the best option. Follow steps 2 and 3 below.

  2. If answer to 1 is ‘no,’ are you going to require waiver signature for all online orders with products that are assigned waivers? If so, set up waivers to require waiver completion as part of checkout. Follow steps 2 and 3 below.

  3. If answer to 1 and 2 are ‘no,’ are you planning to offer waiver signature as an optional task for all online orders with products that are assigned waivers? If so, set up waivers to offer waiver completion as a CTA on the order confirmation email. Follow step 4 below.

Note

IMPORTANT: While 1Risk waivers can be configured either be captured in the checkout flow or as a follow-up task after the order has been completed, there is no option to “skip waiver and sign it later” option in the checkout. Waiver signing for a product is configured to be completed either as a required task during checkout or an optional task after an order is completed.

2. Configure New 1Risk Waiver within Aspenware Commerce

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Go to the Aspenware Commerce > Waivers.

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Click Add Waiver to open the Add waiver page.

Fill in the following fields (Optional fields are marked with an asterisk here) 

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Title: Enter the title of the waiver. This name will be visible to guests at checkout.

POS Code, depending on the setting ‘waiversettings.1riskpos,’ one of the following fields will appear

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Siriusware Form ID: This is the ID of the Siriusware Liability form (See prerequisite steps above).

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Collect CC Info: Do not check - not supported for 1Risk

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CC Agreement Required: Do not check - not supported for 1Risk

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E-signature required: Do not check, not supported for 1Risk (Signing rules come from 1Risk config)

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Enable Agree Checkbox: Do not check, not supported for 1Risk (Signing rules come from 1Risk config)

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Enable Wet Signature: Do not check, not supported for 1Risk (Signing rules come from 1Risk config)

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Capture Waiver HTML: Do not check, not supported for 1Risk (Capture rules come from 1Risk config)

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Display in My Account: Do not check, not supported for 1Risk

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Consolidate Releases: Do not check, not supported for 1Risk

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Validate signature:

  • If RTP|One is your POS, check this box if you want Aspenware Commerce to check RTP|One for an existing waiver profile and mark already-signed waivers as 'signed.”

    1. To require customers to always sign (or resign) do not check Validate Signature

  • If Siriusware is your POS do not check, not supported for Siriusware.

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Start Effective Date: Enter the date that indicates when the release or waiver is valid. (To test this feature, the date must be earlier than today’s date.)

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End Effective Date: Enter the date that indicates when the release or waiver is no longer valid. Typically, this is set to the season end date. (To test this feature, the date must be later than today’s date.)

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Link Text: Leave blank, not applicable

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Custom Comment:

  • If RTP|One is your POS, options for custom comments include saving the Authorization Type Code {AuthTypeCode}, Signer Name {Signer}, Signed Date {SignedDate}, Browser Name {BrowserName}, and Brownser Version {BrowserVersion} Any words not in curly brackets will also show in the custom comments field. (See Figures A and B.)

  • If Siriusware - Leave blank, not applicable

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1Risk ID: Define value provided by 1Risk for the 1RiskID of the waiver. (See prerequisite task above)

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Text area: Enter “Signed in 1Risk”

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Click Save

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Figure

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Feature Description

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Example (Click to Expand)

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Figure A

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Custom Comment: In RTP|One only, if there are entries in this field, custom comments will be viewable in the guest’s authorization profile as shown.

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Figure B

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Custom Comment: This example shows the tokens entered in the Custom Comment field.

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3. Assign 1Risk Waivers to Products

  1. Go to Aspenware Commerce > Waivers in Administration.

  2. Click Assign Waiver to Products.

    Image Removed
  3. Select the waiver(s) that should be applied to each product from the Assigned Waiver drop-down(s). Each product can be assigned up to four waivers. If an add on product requires a separate waiver, then assign the add on product the desired waiver.

...

  • .

  • When a waiver is signed in 1Risk using either the required Aspenware Commerce Checkout flow configuration or the optional Order Confirmation Link configuration, the 1Risk Waiver is stored in 1Risk.

    Image Added
Note

IMPORTANT: This setup must be done in 1Risk and the 1Risk waiver ID and 1Risk URL, which will be used in configuration below, are provided by 1Risk. Contact Charles Mickley cmickley@1risk.com to obtain these values.

3. Commerce Tasks

Products need to be created in Aspenware Commerce. For help setting up products, see detailed instructions on setting up products.

Settings

Before setting up specific waivers, there are several settings that are required to be set properly for 1Risk waiver integration to work. Go to Configuration > Settings. Search for the setting below and define the value according to the table below.

Description

Setting

Value

Defines POS that will be integrated to for waiver and updates field titles in the Waiver plugin in Aspenware Commerce to use POS specific terms.

waiversettings.1riskpos

IF Siriusware set to SW

IF RTP|One set to RTP

Enable’s the resort’s 1Risk configured waivers to be retrieved.

waiversettings.1riskurl

Enter the 1Risk URL provided by 1Risk (see step above)

The secret is used by the app to encrypt the data. Once set, this will not have to be configured again or used to integrate any other platforms.

waiversettings.1risksecret

Set to a “secret” (any value you decide)

Set date format configured in your 1Risk environment.

waiversettings.1riskdateformat

Set to desired date format. Options include:

  • ‘mm/dd/yyyy’

  • 'dd/mm/yyyy’

  • mm-dd-yyyy

  • dd-mm-yyyy

  • If using the “optional” 1Risk waiver configuration option, The ‘Requires 1Risk’ Product Classification must be added as a classification if not already set up as a product classification.

    1. To set the ‘1Risk Waiver in Email Confirm’ Product Classification up as a new classification go to Aspenware Commerce>Product Classifications and select Add Classification and define the following fields as follows

      1. Name: 1Risk Waiver in Email Confirm

      2. Description: Assign this classification to core products that will leverage optional 1Risk waiver signing in the confirmation email. Do not assign if product is assigned to 1Risk Waiver in the Waiver plugin.

      3. Select the checkbox for Requires 1Risk.

      4. Click Add.

Detailed Setup Guide

  1. Review Considerations Prior to Configuration

  2. Configure New 1Risk Waiver within Aspenware Commerce

  3. Assign 1Risk Waivers to Products

  4. (Optional) Configure 1Risk Waiver to be completed from a CTA on the order confirmation email

1. Review Considerations Prior to Configuration

  1. Do you need to have a record of the waiver being signed in your POS (RTP|One or Siriusware)? If so, checkout waiver configuration is the best option. Follow steps 2 and 3 below.

  2. If answer to 1 is ‘no,’ are you going to require waiver signature for all online orders with products that are assigned waivers? If so, set up waivers to require waiver completion as part of checkout. Follow steps 2 and 3 below.

  3. If answer to 1 and 2 are ‘no,’ are you planning to offer waiver signature as an optional task for all online orders with products that are assigned waivers? If so, set up waivers to offer waiver completion as a CTA on the order confirmation email. Follow step 4 below.

Note

IMPORTANT: While 1Risk waivers can be configured either be captured in the checkout flow or as a follow-up task after the order has been completed, there is no option to “skip waiver and sign it later” option in the checkout. Waiver signing for a product is configured to be completed either as a required task during checkout or an optional task after an order is completed.

2. Configure New 1Risk Waiver within Aspenware Commerce

  • Go to the Aspenware Commerce > Waivers.

  • Click Add Waiver to open the Add waiver page.

  • Fill in the following fields (Optional fields are marked with an asterisk here) 

    1. Title: Enter the title of the waiver. This name will be visible to guests at checkout.

    2. POS Code, depending on which POS is selected in the the setting ‘waiversettings.1riskpos,’ one of the following fields will appear:

      1. RTP Authorization Type Code: This is the code fromRTP|One (See prerequisite steps above).

      2. Siriusware Form ID: This is the ID of the Siriusware Liability form (See prerequisite steps above).

    3. Collect CC Info: Do not check - not supported for 1Risk

    4. CC Agreement Required: Do not check - not supported for 1Risk

    5. E-signature required: Do not check, not supported for 1Risk (Signing rules come from 1Risk config)

    6. Enable Agree Checkbox: Do not check, not supported for 1Risk (Signing rules come from 1Risk config)

    7. Enable Wet Signature: Do not check, not supported for 1Risk (Signing rules come from 1Risk config)

    8. Capture Waiver HTML: Do not check, not supported for 1Risk (Capture rules come from 1Risk config)

    9. Display in My Account: Do not check, not supported for 1Risk

    10. Consolidate Releases: Do not check, not supported for 1Risk

    11. Is Resort Charge Waiver: Do not check, not supported for 1Risk.

    12. Validate signature: Do not check, not supported for 1Risk.

    13. Start Effective Date: Enter the date that indicates when the release or waiver is valid. (To test this feature, the date must be earlier than today’s date.)

    14. End Effective Date: Enter the date that indicates when the release or waiver is no longer valid. Typically, this is set to the season end date. (To test this feature, the date must be later than today’s date.)

    15. Link Text: Leave blank, not applicable

    16. Custom Comment:

      • If RTP|One is your POS, options for custom comments include saving the Authorization Type Code {AuthTypeCode}, Signer Name {Signer}, Signed Date {SignedDate}, Browser Name {BrowserName}, and Brownser Version {BrowserVersion} Any words not in curly brackets will also show in the custom comments field. (See Figures A and B.)

      • If Siriusware - Leave blank, not applicable

    17. 1Risk ID: Define value provided by 1Risk for the 1RiskID of the waiver. (See prerequisite task above)

    18. Text area: Enter “Signed in 1Risk”

  • Click Save

Figure

Feature Description

Example (Click to Expand)

Figure A

Custom Comment: In RTP|One only, if there are entries in this field, custom comments will be viewable in the guest’s authorization profile as shown.

Image Added

Figure B

Custom Comment: This example shows the tokens entered in the Custom Comment field.

Image Added

3. Assign 1Risk Waivers to Products

  • Go to Aspenware Commerce > Waivers in Administration.

  • Click Assign Waiver to Products.

    Image Added
  • Select the waiver(s) that should be applied to each product from the Assigned Waiver drop-down(s). Each product can be assigned up to four waivers. If an add-on product requires a separate waiver, then assign the add-on product the desired waiver.

...

4. (Optional) Configure 1Risk Waiver to be completed from a CTA on the order confirmation email

Products can be set up to send guests a link to complete 1Risk waivers upon order completion within the order confirmation email. A 1Risk waiver link is sent to a guest in their order confirmation email if the guest has a product, or products, in their order that are set up to require waivers. 

  • Go to Plugins > Product Classifications > Add Assignment and select the Category containing the product requiring 1Risk waiver signing from the dropdown.

  • Select the desired product from the Product dropdown.

    • If waiver collection is specific to a particular attribute combination and does not apply to the entire product, check the desired product attributes.

  • In the Classification table, Check the Assign checkbox for ‘1Risk Waiver Option in Email Confirm.’

  • In the SKU field for Requires 1Risk Waiver classification, enter the 1RiskID from 1Risk (see prerequisite tasks).

  • In the Value field for Requires 1Risk Waiver classification, enter the waiverFormid, which is the shorter string and is an integer. 

...

  • Click Add.

  • Assignments for Products to Require 1Risk Waiver can be removed by selecting Delete.

  • To update text that appears in the confirmation email within the table where guests sign their waivers, go to the Configuration > Languages page in Admin, clickEdit in the English row.

  • From the Edit Language details - English page, click to open the String Resources section.

  • The following languages are related to waiver signing in the confirmation table. 

Description

String Resource

Current Value

Placement

Email Confirmation with Waivers

messages.order.waivers.name

Products requiring waivers in your order

Email Confirmation Table Header

Email Confirmation with Waivers

messages.order.waivers.waiver

Waivers to sign

Email Confirmation Table Header

Email Confirmation with Waivers

messages.order.1riskwaiver

Sign Waiver

Email Confirmation Table Link to Waiver

  • Next, go to Content Management>Message Templates, and click Edit to edit the ‘OrderPlaced.CustomerNotification’ email template. 

  • To edit the email HTML, go to Tools>Source Code and adjust the HTML from there in the Source code window. Paste the token '%Order.Waivers%' below into your HTML in the appropriate place.

5. (Optional) Enable 1Risk Email Feature

Warning

Not supported for Siriusware.

  • Configure settings specific to this feature by going to Configuration > Settings > All settings (advanced) and searching for the following settings:

    1. waiversettings.1riskemailapiendpoint is the endpoint that Aspenware calls to retrieve the proper URL from 1Risk that will be delivered in the email template

      1. Click Edit.

      2. Enter the value provided by 1Risk to your resort.

    2. waiversettings.1riskemailapisecret is the special value that gives access to the 1Risk resort waivers.

      1. Click Edit.

      2. Enter the value provided by 1Risk to your resort.

        Image Added

  • Go to Aspenware Commerce > Waivers.

    1. Find the waiver you would like to add email to and click Edit.

    2. Scroll down to the 1Risk Waivers section and complete the following fields:

      1. Send waiver emails checkbox: Checking this box will enable the email feature.

      2. Minor Age textbox: Enter the age for which the waiver-signer is considered a minor and must be signed by a legal guardian (this should match the minor age set in your 1Risk admin tool). Note that If no age is entered, then all waivers will be considered adult waivers and therefore require emailing if the participant is not the logged-in user.

    3. Click Save.

      Image Added
  • Customize feature-specific language strings in Configuration > Languages and click English.

    • Under String Resource, search for the following strings to configure:

Language String

Default Value

Example

Aspenware.Waivers.EmailSentText

Email Sent!

Image Added

Aspenware.Waivers.EmailSendButtonText

SEND

Image Added

Aspenware.Waivers.EmailMinorDisplayEmailText

Not {first} {last}'s legal guardian? %Email% this waiver

Image Added

Aspenware.Waivers.EmailMinorSignWaiverText

Are you {first} {last}'s legal guardian? %Sign% this waiver now

Image Added

Aspenware.Waivers.EmailMinorResendEmailText

Didn’t receive the email? Resend the email

Image Added

Aspenware.Waivers.EmailAdultDisplayEmailText

{first} {last} must sign this waiver

Image Added

Aspenware.Waivers.EmailAdultResendEmailText

Didn’t receive the email? Resend the email

Image Added