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Q: If vouchers were not created with
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Template in RTP and can't be redeemed online, will they display?
A: Product, discount, and product discount vouchers do require a template and they should be mapped to an Aspenware product. Payment value can display in my account assuming the report is added to them in RTP.
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A: Currently, Vouchers are only supported in RTP.
Q: Can we see history of emailing
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certain vouchers to a friend so we
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don't' send the same vouchers more than once?
A: Not presently. But love the idea!
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A: Yes, though each voucher template ID may only be used on one product.
Q: Can recipient vouchers be redeemed in the Aspenware Vouchers module?
A: Recipient vouchers can be redeemed, but the recipient will not be enforced. If there is a recipient on the voucher, it will be ignored. A stored procedure can be created to gate usage to the customer assigned in RTP. Talk with your Aspenware Representative if you would like to consider this additional functionality. Professional Services fees will apply.
Q: I’m getting a bad URL I use the Vouchers.EmailVoucher template. What’s wrong?
A: This has to do with the use of the %Store.URL% token. If the StoreURL includes a “/”, then the email template should not include a “/”. The store URL can be found by going to Admin > Configuration > Stores. In a nutshell:
Scenario 1: Resort uses %Store.URL%
If that includes a "/" in it --> don't include the "/" in the template
If that doesn't includes a "/" in it --> do include the "/" in the template
Scenario 2: Resort manually overrides the token and uses their own URL (not recommended)
Based on that will determine if the / is needed or not
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