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This feature is NOT supported for: Resorts using Siriusware as a POS |
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For Cloud UI Customers: Be sure to check out the Enhanced Voucher Flow (including new modals and messaging support) that is now available on the Refreshed PDP that is now available for Cloud customers! |
Key Terms
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Payment Value VouchersPayment value vouchers are codes in RTP|One that have a dollar value assigned to them. In Aspenware Commerce they behave as an alternate form of payment (like a gift card or stored value) that decrements when applied to an order total. Fenced ProductsA fenced product is a product that is only available to certain eligible shoppers. Voucher products are “fenced” through a special link that is accessed through a voucher. It is hidden from the general public and only accessible to guests who have an active voucher ID. Product VoucherA product voucher is used to give guests access to purchase a fenced product. Without a valid product voucher code, guests are unable to purchase the fenced product even if they manage to access it. Discount VouchersDiscount vouchers provide discounted pricing to standard products (not fenced) in Aspenware Commerce. Discount voucher templates can be set up to apply to a single or multiple products in Aspenware Commerce. Product/Discount VouchersProduct/discount vouchers are a combination of product vouchers and discount vouchers. If a guest has an active product/discount voucher, these vouchers provide access to fenced products and discount the total price of the product once added to cart. |
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HINT: Watch our voucher training webinar here.
Voucher Use Examples
Payment Value Voucher
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Redeemed pre-checkout by entering a valid voucher code into Aspenware Commerce, the guest is then directed to a fenced product. Product vouchers may only be set up for single use.
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Discount Voucher
Redeemed pre-checkout by entering a valid voucher code into Apenware Commerce, the guest then must manually navigate to an eligible discount voucher product and add it to their cart. The discounted price will only appear in the cart once the guest has added it to their cart.
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Combines Product Vouchers and Discount Vouchers. These are redeemed pre-checkout by entering a valid voucher code into Aspenware Commerce, the guest is then automatically directed to the product. The discounted price will only appear in the cart once the guest has added it to their cart. Product/discount vouchers may only be set up for single use.
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NOTE: While numerous products can be linked to a single discount template ID in the discount plugin, only a single product can be defined on the product. This is due to |
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NOTE: Recipient vouchers can be redeemed, but the recipient will not be enforced. If there is a recipient on the voucher, it will be ignored. A stored procedure can be created to gate usage to the customer assigned in RTP|One. Talk with your Aspenware Representative if you would like to consider this additional functionality. Professional Services fees will apply. |
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