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Note. If a new guest signs up and doesn’t complete their profile here, RTP will be populated with a first and last name of the guests email address. Due to RTP requirements and how auth0 works in conjunction, we must populate those fields so we can associated the auth0 account with an RTP customer ID. Once the user completes the process of signing up, those fields will be replaced by their values they enter for first and last name.
Customer Matching
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In these cases, guests will be prompted to contact the resort for assistance in verifying and linking their pass to their account.
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Biomentrics Login
Biometrics are measurable, unique human traits—such as facial features or fingerprints—that applications can use to verify a person's identity. With biometric authentication, users can add an additional layer of security to their accounts, complementing traditional email and password logins. For more information, see Biometrics Login.
Bot Detection
Auth0 provides built-in bot detection and protection against unauthorized login attempts that can be enabled for partner resorts. When suspicious activity is detected, such as from certain IP addresses, Auth0 will prompt the user with a simple challenge, such as checking a box to confirm they are human.
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