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Updates, Features, and Upgrades

Discounts by Product Date and Activity Time

RTP Payment Plan Support for Unity

Resolved Issues

  • Login Issues

    • Previously some Siriusware and RTP customers were experiencing login issues in Aspenware Commerce after email or authentication profile updates in provider systems. Including some of the following:

      • RTP

        • updating username to an email does not allow updated user to login

        • find me by pass number does not update the RTP password if the RTP authentication ID is changed

        • when authentication profile and email profile are different, “find me” email results in frozen screen

        • the “forgot password” module loads an unhandled exception screen when a user enters an email that does not exist in the Aspenware Commerce database

      • Siriusware

        • password recovery doesn't work if an email was updated in Siriusware

  • Saved resort charge credit card issues (RTP)

    • Previously, resort charge primary credit card profiles did not save or display correctly. This issue has been resolved.

  • Pass media prefix not respected

    • Previously, some customers were able to reload media which did not have the required pass media prefix. Now, the process correctly respects the configured pass media prefixes during reload.

  • Kount

    • Previously, issues in Kount were preventing orderId and success status from being updated after payments had processed. Now, orders are updating properly.

  • Invalid address (RTP)

    • Previously, when a user entered an address with invalid characters (such as “/”), the customer would be unable to log back in after logging out. Now invalid characters are handled and customers can successfully log back in.

  • Failed orders (RTP)

    • Previously, if customers did not have an email address in Aspenware Commerce, they could not complete their order (despite having a username and password). This was a result of a missing email profile required for order completion. Now, if there is a valid email profile in RTP, that address will also be assigned in Aspenware Commerce, allowing for order completion.

  • Failed orders due to empty token (Siriusware)

    • Previously, when orders briefly failed before reprocessing successfully (due to empty token errors), customers would receive a “failed order” email. Now, brief empty token orders will not trigger failed order emails.

  • Order queue issues causing multiple charges

    • Previously certain characters added to product attributes (such as “:”) would cause an input string error that signaling to customers that their order did not go through and resulting in customers creating multiple orders/charges. Now, special characters are handled in a way that does not cause input string errors or result in misleading messaging.

  • My Account/Resort Charge waiver issues

    • Previously, if a user tried to add resort charge but cancelled out of the waiver prior to completing the form and selecting “Ok”, a credit card profile would still be created. Now, a user must complete the form and agree in order to receive a “success” message and have a credit card profile created.

  • De-duplicated customers receiving failed orders (Siriusware)

    • Previously, if a customer had been de-duplicated in Siriusware, their orders would fail in Aspenware Commerce due to missing update profile information. Now, Siriusware Unity looks up de-duplicated guests and retrieves updated guest information resulting in successful order completion.

  • Other resolved issues

    • Unwanted popups no longer appear when users switch between adding a new card or reloading in checkout.

    • Certain confirmation emails no longer show two extra zeroes at the end of the reservation price.

    • Edge users are now able to update their birthdates.

    • Email confirmations now showing AM and PM on Reservation Times

    • Prompt entries in Aspenware Commerce no longer throw errors when special characters are used in prompts.

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