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Q: If dynamic pricing v2 is not installed, is it ok for me to install it?
A: You must be on version 2.20.2 or later. If you are on a supported version, you may install it. If you are on an earlier version, you must wait until you’ve upgraded to a later version.
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A: The functionality remains the same, but the interface is a friendlier format that will help you maximize the functionality for your resort. It will also help prevent you from making errors during setup that keep dynamic pricing from functioning correctly. It does include some updates that increase efficiency.
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A: Dynamic Pricing can accommodate static blackout days by simply not pricing them. However if you wish to black out a date, DO NOT set base pricing or any other pricing on that date. Mistakes in this configuration could lead to $0 products being available to guests. If you want to blackout day within a period of time prior to arrival, talk to your Aspenware Representative about other functionality that would be better for that scenario.
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A: Most likely you added or modified the product’s attributes after it was dynamically priced. Dynamic pricing is not currently compatible Sometimes issues can arise with making changes to attributes on the product once it has been dynamically priced. The . Reach out to your Aspenware Representative for help. There is a chance that the product will have to be recreated with all of the correct attributes before dynamic pricing is configured.
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A: Your site was likely autoscaled or manually scaled due to a high volume sales event. When a site is scaled out, admin changes take at least 1 hour to appear on the store. More details here.
Q: Can I put dynamic pricing on a season pass?
A: Technically dynamic is only supported for date-based products, which a season pass is not. However, we have had resorts go live with a hidden radio button date product configuration that has dynamic pricing added to it, and that has been a successful implementation of adding dynamic pricing to season pass products. Contact your Aspenware Service Representative for more details. Keep in mind that this configuration is not supported for renewal products and will likely incur professional service fees to trial a configuration fo you.
Q: Dates are showing up as selectable on my product detail page calendar that I have not configured pricing for.
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Q: Can I turn off savings display for a dynamically priced product whose base price matches the lowest override window price?
A: No, if If there is a base price set for your product and the base price is higher than the available price, that price will always show as the original crossed-out price on the pricing calendar. However, you can control whether the base price shows as crossed out or not on the PDP. Check the final step of the configuration guide for steps on how to complete.
Q: Why I am not seeing my amount remaining despite having set the language string properly?
Displaying the amount remaining beneath the shopping cart depends on whether the inventory threshold has been met. This can be adjusted by going to Settings > All Settings > and searching for catalogsettings.dynamicpricingcalendar.inventorymessagethreshold
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NOTE: Settings for threshold with dynamic pricing savings (as opposed to the dynamic pricing calendar) display only work for inventory (i.e. amount remaining overall for a given day not for the amount remaining in tiered pricing (at a certain price). |
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Q: What if am using the “old price” field but also have a base price for my product set in dynamic pricing?
A: If there is a base price set, that price will always show as the crossed-out price on the pdpPDP.
Q: If I have a base or old price set, what is the “price” field for in product setup?
A: If entered, the “price” field will show on the category product card. If using the “price” field, we recommend leveraging the “meta title” field (see Peak Commerce DocumentationSee Configuration: Product Shell) to indicate that prices are “Starting At” a certain price or to provide other informative messaging to customers.
Q: Why I am not seeing my
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“Amount Remaining” despite having set the language string properly?
Displaying the amount remaining A: Displaying “Amount Remaining” beneath the shopping cart depends on whether the inventory threshold has been met. This can be adjusted by going to Settings > All Settings > and searching for catalogsettings.dynamicpricingcalendar.inventorymessagethreshold
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NOTENote: Settings for threshold with dynamic pricing savings (as opposed to the dynamic pricing calendar) display only work for inventory (i.e. amount remaining overall for a given day, not for the amount remaining in tiered pricing (amount remaining at a certain price)). |
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