On ski-support@aspenware.com wrote:
Hi Victoria,
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Mobile was showing a greyed out pricing calendar. This was resolved by adjusting the season end dates,
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they were changed recently but didn't have the correct format
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Do you know what changed that would affect tickets being unavailable in Safari?
From: Jasmine Reed (IT Service Desk) <itservice@mtbachelor.zendesk.com>
Sent: Thursday, April 08, 2021 8:33 AM
To: Jeremy Osterkamp <josterkamp@mtbachelor.com>; Olson, Stephanie <solson@mtbachelor.com>; Chase, Victoria <vchase@mtbachelor.com>; Carolin Wall <carolin.wall@slalom.com>; Rogan Prescott <rprescott@mtbachelor.com>; Tim Plummer <tplummer@mtbachelor.com>
Subject: [POWDR] "Mt. Bachelor Service Desk" assignment: Locked Ticket Calendar
Sent: Thursday, April 08, 2021 8:33 AM
To: Jeremy Osterkamp <josterkamp@mtbachelor.com>; Olson, Stephanie <solson@mtbachelor.com>; Chase, Victoria <vchase@mtbachelor.com>; Carolin Wall <carolin.wall@slalom.com>; Rogan Prescott <rprescott@mtbachelor.com>; Tim Plummer <tplummer@mtbachelor.com>
Subject: [POWDR] "Mt. Bachelor Service Desk" assignment: Locked Ticket Calendar
[EXTERNAL]
##- Please type your reply above this line -##
This ticket (#16737) has been assigned to group 'Mt. Bachelor Service Desk', of which you are a member.
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Apr 8, 2021, 9:32 AM MDT
Hello,
We are getting a ton of guests reporting that the webstore ticket calendar (seemingly when using Safari) is NOT working, and "grayed-out", not allowing them to select any dates.
Thank you,
Jasmine Universe
Central Reservations
Mt. Bachelor LLC
541-693-0953 (desk)
Mt. Bachelor’s 2019-20 winter season will feature the debut of Woodward Mountain Park, a network of featured terrain zones that, together, offer a balanced variety of exciting on-mountain experiences for all ages. Check the Snow Report to read the latest updates on our opening plans, see the snow accumulate from our Live Webcams, and visit our Current Deals page for discounted lift ticket offers. Think snow!
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Ticket # | 16737 |
Status | New |
Requester | Jasmine Reed |
CCs | MTB CenRes Distribution, MTB Helpdesk |
Followers | - |
Group | Mt. Bachelor Service Desk |
Assignee | - |
Priority | Normal |
Type | Ticket |
Channel | By Mail |
This email is a service from Mt. Bachelor. Delivered by Zendesk
[096Y25-70G5]Ticket-Id:16737Account-Subdomain:powdr
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, format needs to be yyyy-mm-dd, but it was yyyy-m-dd. Good find!
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