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2. Find Me Using Pass/Card (RTP|One only)
If a customer chooses the Find Me Using Pass/Card option, they are asked to provide their last name and a media pass or RFID number.

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If a guest selects “how do I find my pass number?” You can load a helpful image of your media with the relevant number highlighted . to display when a guest selects “How do I find my pass number?”

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If the guest’s input matches on last name and media number, and two-step verification is turned ON, they will receive a code via text or email to verify they have access to that account and create a password, or a password reset email if they already have a password. If it doesn’t match, the guest will be prompted to create an account.

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On the Create Account page, the guest will be prompted to enter the information required to set up their account. Resorts have the option to add reCaptcha to the creation for added security. An optional “Opt-out of marketing email” checkbox can also be added to this screen. Within RTP|One, the communication profile is populated with an opt-out flag when a guest selects to opt-out of marketing communications upon creating an account or in my account in Aspenware Commerce. This flag is used to omit guests from the list pulled by email marketers for marketing purposes.

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Child pages (Children Display)
pageStandard Login

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