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Order confirmations
Password reset emails
Account recovery “Find Me by Email verification code” emails
Abandoned cart reminders
Failed payment plan charge notifications
Failed subscription plan charge notifications
In order to To utilize these customer-support email features, the resort must select an email provider and engage in a contract with that an email provider.
Provider Comparison
Aspenware supports integration with both Sendgrid and Inntopia, and the following table offers a comparison of the two , from the perspective of the Aspenware integration. Please note that this chart is current as of 12/16/2020.
SendGrid | Inntopia | |
|---|---|---|
Features |
|
|
Cost (per month)
Essentials Plan: $14.95
Pro Plan: $89.95
The Pro Plan is recommended as the Essential Plan’s non-dedicated IP can result in blocked emails.Must inquire with Inntopia sales team
(Prices as of 12/2020)
Onboarding | Less than 1 week | Dependent on Inntopia’s timeline. Historically, the timeline has been ~1 month |
Summary | The platform is reliable, easy to setup, and the majority of resorts Aspenware supports use SendGrid. Advanced reporting is available. Additional configuration steps are required to maximize delivery and no CRM is built in and emails can go to spam more often without a reputation with that IP. | The platform is reliable and can also be utilized for CRM, if desired. Inntopia offers a single view of email and is the same platform for marketing. With this integration, an admin can see all messages sent in nopCommerce. Inntopia requires a longer onboarding timeline and there have been a few occurences on high volume days in which emails were delayed as IMC worked through the email queue. |
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Using Mailinator for Testing
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