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Define your inventory strategy for access products with resort leadership. Share this with your Aspenware representative as soon as you have a direction as this influences Commerce setup.
Consider how marketing strategies and announcements can be staggered to avoid exasperating the issue of unprecedented traffic this season.
If you plan to use queue-it reach out to your Aspenware representative asap.
Come up with plans a, b and c for how your resort will handle unprecedented traffic when tickets go on sale, and continue to stay engaged with Aspenware’s published Commerce guidelines around this season.
If you are implementing RFID, SKIOSKs or Pick Up Boxes for the first time, contact your Aspenware representative ASAP, as additional configuration is required.
If you are considering configuring print at home or shipping on your products and would like additional training and configuration support, contact your Aspenware representative with your specific needs.
If you have promotional or partner tickets (i.e. Military/College discount, EGB, Warren Miller, Mountain Collective, reciprocal resort, etc.) you would like to put online, setup time with your Aspenware representative now to come up with a configuration plan and timeline. (Professional service fees may apply if setting up validated procedures, however Aspenware recommends working with us to set these up to ensure they won’t cause performance issues.)
If you are considering adding SheerID for military or college validation this season, contact SheerID and Aspenware immediately to start this process as there is setup time required
Consider simplifying the highest volume products, like lift tickets, to allow for optimal speed for these products (i.e. remove checkout steps like delivery and personalize, remove rental add ons, simplify dynamic pricing models)
Consider requiring a reservation for DTL, frequency card, Mountain Collective days, and any day ticket products. Work with Aspenware to create these $0 reservation products online, requiring a specific product voucher. You can also check eligibility of the person assigned to the product.