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Previously customer selection in check-in would display all RTP customers but only allow you to select those customers with accounts in Aspenware Commerce. Now, you are able to select any RTP customer and check-in and/or book a tee time using that account.
Check-in player/tee time
Book tee time
Pro shop administrators can now book tee times directly through the check-in screen by selecting the tee time then selecting or creating a customer. Fees . The displayed fee is the first listed 18-hole public fee for that course. Greens fees can be adjusted during check-in.
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Reservations can now be cancelled directly in check-in. This applies to entire reservations only, and is also . Cancellations are limited to reservations whose tee times have not yet passed. Cancellations carry through to update in EZLinks, clearing tee times and making them available for future booking.
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Reservations can now be moved to new other open tee timestime slots. This applies only to entire reservations (not individual slots/players) that have not yet been checked in (note, this action links together cancel and book functions, and is therefore currently limited by their functionality e.g. you cannot move a reservation of more than 4 players). Admins select a reservation, choose the “move reservation” option and are allowed to select any other tee time with enough available slots . Fee IDs are not yet carried over to the new tee time (likely future enhancement)that is after the current time. If the same fee is available at the new time slot, the existing fee ID will be carried over.
Issue raincheck
Rain checks can no now be issued through check-in. This applies on a per slot/player basis and can only be performed for an already-checked-in player. Once checked-in the admin may select the slot, select “issue rain check”, after which they will be prompted to enter the amount of the rain check. Rain checks are limited to no more than the initially paid greens fee. After finalizing through LS Retail, the slot will be marked with an icon and color specific to rain checked players. After the rain check has been issued, selecting that player will show reveal a pop-up with the information related to the pland rain check amount paid. In EZLinks the slot will be marked in red font (signifying void/refund) and a note regarding player number and price will be added to each slot in the reservation. Adding new rain checks to players in the reservation will append new notes to each player/slot in the tee time. Currently, only one rain check can Multiple rain checks may be issued at a time in LS Retailonce.
Issues Resolved
Calendar advance
Previously, advancing calendar days/weeks to future months would not refresh the month tabs above the calendar. Now, advancing will reset the month tabs to the appropriate months so that users can navigate back and forward by days, weeks, and months effectively.
Furthermore, previously, if a user made multiple consecutive selections, the page would try to load tee times for all days selected (resulting in bad data and inaccurate tee time availability). Now, the page will only load the last selection made rather than any previous selections. This fix should also address discrepancies noted between browsers.
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Previously, loading tee times would pull in all courses and set the first available tee time to the course that first loaded into the page (rather than the course with the first available tee time overall). Now, the page will load the first available tee time across all courses that have been configured for that particular site.
Create customer in check-in
Previously, create customer was freezing, preventing administrators from creating new customers on the check-in screen. Now, admins can complete new customer creation, which will create their account with email address, first name, and last name in RTP as well as EZLinks. Customers will be able to use this email address to log in to Aspenware Commerce as well (they will have to use the find me function to set up a password for their account).
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