Release Date: TBD

...

Cloud UI Enhancements

Product, Discount, and Product/Discount Vouchers

...

Aspenware Admin Order Queue - NEED TO UPDATE DOCO

We’ve made some exciting enhancements to the Aspenware Admin Order Queue. Now, when admins go to Order Queue > Record Queue Admin, they will see the following new options and an updated UI:

...

• Improvements have been made to the order retry logic by adding more retry attempts to the Order Processor and by maintaining records of reasons for the retry. You may also reach out to your representative concerning configuration options to prevent retry attempts for specific error cases.
  

• A Set Manually Resolved button is now available for orders resolved by Admins or Customer Success Specialists so that orders that have been resolved don’t continue to show as failed and cause confustion. Once the button has been selected, the order status will change to ‘Success,’ and the Manually Resolved column will change to ‘True.’ These orders will now show both when using the dropdown search bar to search for “Success” and “Manually Resolved”. Logs will show the Admin user and a time-date stamp for when this action was taken. See images below for an example using Aspenware Order ID 15001072.
  

  

• The Manually Resolved column shows whether an order has been manually resolved by showing a status of “True” once an admin has made and approved the change by selecting the “set manually resolved” button. When searching statuses, the dropdown “manually resolved” will show all orders that have a Manually Resolved status of True (these orders will also now be shown as success in the order queue).
  

  

...

• The previous “Object ID” is now named “AW Order ID” and ID refers to the order number (and Store prefix) that appears on the order complete page and in the order confirmation email.

• Order ID is now also a hyperlink. By clicking the Order ID, Admins are taken to the Order page where they can view order details. See image below.

• The previous “Master Order ID” is now named “POS Order ID” and now displays the RTP POS Order ID and may continue to be used for auditing purposes. See image below.

• Set as Ready: Previously, both successful and incomplete orders could be Set as Ready.Now, because incomplete orders are automatically retried (and require manual intervention) and successful orders should not be retried, only failed orders can be Set as Ready.
  

  

• Previously, error logs could be inconsistent when reporting issues. Now, all order processing errors show , errors that occur while attempting to process an order, including syncing that order with RTP should show more detail in the logs and include a more user-friendly interface.
  

  

...

• Previously, only one (1) voucher was being created when multiple vouchers were defined to be created for products not auto-fulfilled into RTP. This has been fixed. For resorts using vouchers that are not autofulfilled, please verify that the As a precaution, when performing UAT testing, Aspenware recommends that resorts review that the correct number of vouchers created is now correctare created for voucher products that are not autofulfilled.

...