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Improved error messaging for declined transactions processed by Windcave; customers will now receive a more specific message: "Payment error: Payment declined. Please verify your details and try again. Contact your bank if the issue persists," aiding in clarity and resolution for guests and resorts.
Fixed issue where some customers using the Windcave payment gateway who received the 3DS challenge, could select the cancel button and still proceed through checkout without completing 3DS. Now, all guests attempting to cancel the 3DS challenge must re-enter their credit card information and complete the challenge before completing checkout.
Addressed rare issue where customers of resorts using the Windcave payment gateway would not be prompted not to retry their payment information until after the checkout complete step when a validation failure occurred. Now, when a failure to validate payment information occurs, the customer is prompted to re-enter within the payment step rather than the complete step. Note: Aspenware recommends resorts using the Windcave payment gateway test this feature using production credentials and live credit cards when upgrading to this release.
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