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During office hours
Service representative to notify resort after being notified via Slack.
After office hours
On-call representative will notify resort after being notified via Slack.
Theming
Aspenware will theme the resort Auth0 pages based on the criteria submitted via Theme Designer. If the resort is a current Aspenware customer, most of the information can be utilized from Identity, but some information will be new.
Implementation
Theming the Auth0 pages will be part of the resort implementation process. All requests will go through the Aspenware Team and they will be responsible for setting up the initial theme on the Resort Auth0 pages once the tenant is setup.
Updates
Any updates to the theme must be submitted to the Aspenware Service Team via the Service Portal. The Aspenware Service Agent will make any supported adjustments to the theme via Theme Designer.