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  • Follow Payeezy Getting Started Guide.

  • Set up a merchant account on the Payeezy site to get a Merchant ID.

  • Contact Aspenware Representative to set up an API dev account.

  • Add Merchant to Aspenware dev account by emailing Payeezy. Email payeezyboarding@firstdata.com to request having the client added as a merchant on our dev account. Include:

  • Payeezy will confirm the request and follow up with an email (May take a few days)

  • Then, Submit PaymentJS integration request following these steps under Step 4 in this guide exactly

  • When integration request complete, Email Payeezy to Confirm Values Match Merchant account values. (only required if issues with payment)

  • Once done Aspenware will get API key, API Secret, JS Key,and Token from the Payeezy developer account. 

  • Obtain TaToken from Payeezy and make note of this for future Commerce configuration. 

    • The transarmor token (tatoken) can be located in customer’s existing Payeezy account by logging in at https://globalgatewaye4.firstdata.com/terminal and clicking on the terminal to view the details. The TA token will be a 4 character code.

  • If using CVV2 verification (recommended)

    • Complete the steps within Step 7 in this guide.

  • If enabling Velocity Controls in Payeezy (recommended) 

    • From within your Payeezy Admin screen, go to Admin > Terminals > Velocity Controls.

    • Set the Maximum # of Transactions per Card/Check No. to ‘10’. Based on ‘All Transactions’ within the duration of ‘1 Day’. Set the action to ‘Decline’.

    • Set the Maximum # of Transactions per IP to ‘10’. Based on ‘All Transactions’ within the duration of ‘1 Day’. Set the action to ‘Decline’. And Save.

  • Configure AVS filters for the merchant’s terminal in Payeezy. Aspenware sends all consumer-entered billing address information to Payeezy on the authorization request, which occurs prior to the cardholder being charged. This enables Payeezy to use that consumer-entered address information to either reject or allow the authorization request.

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Determine if you will be using Aspenware Payment Plans with your Payeezy implementation before updating the following settings.

  • Go to Configuration > Settings > All settings (advanced)

    1. Search for ecommercesettings.allowtransferofcc

      1. Click Edit.

      2. Set the Value to FALSE and click Update.

    2. Search for ecommercesettings.allowstorageofcc

      1. Click Edit.

      2. Set the Value as follows:

        1. If Using Aspenware Payment Plans, set to FALSE

        2. If NOT using Aspenware Payment plans, set to TRUE

      3. Click Update.

2. Set up GL Report

Work with your Aspenware Representative to set up the GL Report so you can reconcile GL reporting in the POS and payment gateway.

3. Configure Payment Method.

  • Go to the Configuration > Payment > Payment Methods page.

  • Click Edit on the Payeezy payment gateway.

  • Check Is active on the desired payment method and click Save.  Ensure that only the desired payment method is set to ‘is active.’

  • Select ‘Configure’ on the desired payment method. 

  • Complete the following fields:

    1. Use Sandbox: - Should be checked for ‘test’ and unchecked for ‘prod’

    2. API Key: Obtain from Aspenware Payeezy developer Account

    3. API Secret: Obtain from Aspenware Payeezy developer Account under the API tab

    4. JS Key: Obtain from Aspenware Payeezy developer Account under the API tab

    5. TaToken: Obtained in previous step above or get from Resort’s Payeezy account

    6. Token: Obtain from Aspenware Payeezy developer Account under the Merchants tab

    7. Requires Billing Address: This is likely required, so check to make sure it is collected for checkout.  

    8. Requires Phone Number: Check if phone number is required at checkout.

  • Click Save.

3. Disable Update Credit Card Feature

Disable the “Update Credit Card” feature in My Account (this feature is not supported by Payeezy). This can be done in one of two ways:

  • Method One

    1. Go to Configuration > Settings > All settings (Advanced).

    2. Search for the setting customersettings.hideresortchargetab

    3. Click Edit and change the setting value to TRUE to hide the tab.

    4. Click Update to save the setting change.

  • Method Two

    1. Go to Configuration > Customer Settings.

    2. Scroll down to Additional Customer Settings.

    3. Check the Hide Resort Charge Tab checkbox to hide the tab.

    4. Click Save.

4. Test Payment Method

  • Test a live credit card for each type of accepted credit card (Visa, Amex, Discover, Mastercard) to ensure the gateway is processing payments properly once setup is completed.

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A:  The true indicator of whether a product made it to RTP successfully is the order queue. If you see orders showing as Pending in the Sales>Orders area, check if any products in these orders have Shipping checked on the product editor

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Q: I’m moving to tokenization in RTP|One, what’s the process for syncing the tokens from the e-commerce store to RTP|One for resort charge and returns?

A: Follow the three steps below to sync tokens.

Step 1: Resort needs to tokenize their RTP|One database.

Step 2: Once that is done, we you will need to update the Azure appsettings to 'AllowTransferofCC' 'ecommerce.allowtransferofCC' setting from false to true.  The Aspenware needs to validate the credit-related settings in the UnityPeakProd rtp-config.json should also be validated when that switch occurs.  

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