To help troubleshoot failed orders in your order queue, please reference the details below. This should help you resolve the issue. If further assistance is required, please reach out to support@aspenware.com.
Full Error
Internal Server Error; { "pathAndQuery": "/unityprod/api/order", "message": "Rental Product is required: Product Header Code: XXXX requires rental product
Cause/Fix
Cause | Fix |
This error can be caused by having the RTP component Rule, 'Rental Profile Required' added to a non-rental inventory product. |
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