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NOTE: Your MSP is the company that acts as your financial institution. The MSP deposits funds into your bank account and maintains your Merchant Account. They are also the company that charges you the percentage discount rate on your batch settlements. For more information on this subject, see the Support Article about MSP and their role in the payment process in the article below: https://support.authorize.net/s/article/What-Is-the-Difference-Between-Authorize-Net-My-Reseller-Processor-and-Merchant-Service-Provider-MSP-Who-Do-I-Contact-with-Concerns-Regarding-My-Transactions |
Commerce Tasks
1. Set Up GL Report
Work with your Aspenware Representative to set up the GL Report so you can reconcile GL reporting in the POS and payment gateway.
2. Configure Payment Method
Go to Configuration > Payment Methods in Admin.
Click Edit on the Authorize.net payment gateway.
Check Is active and Save. Ensure that only Authorize.net is set to ‘Is active.’
Select Configure on the Authorize.net payment method.
To change or set up payment account, fill in the following fields:
Use Sandbox: Should be checked for test and unchecked for production
UseShippingAddressAsBilling: Unchecked
Transaction Mode Values: Set to ‘Authorize and Capture’
Transaction Key: Obtain from Authorize.net
Login ID: Obtain from Authorize.net
Additional Fee: Set to 0.00
Additional Fee Percentage: Uncheck
Requires Billing Address: Likely checked, but verify to be sure that it is required for checkout.
Requires Phone Number: Unchecked
Click Save.
3. Disable Update Credit Card Feature
The functionality to update a credit card through the customer’s My Account page is not supported with Authorize.net. Therefore, the Resort Charge Tab on My Account needs to be disabled. This can be done in one of two ways:
Method One
Go to Configuration > Settings > All settings (Advanced).
Search for the setting customersettings.hideresortchargetab
Click Edit and change the setting value to TRUE to hide the tab.
Click Update to save the setting change.
Method Two
Go to Configuration > Customer Settings.
Scroll down to Additional Customer Settings.
Check the Hide Resort Charge Tab checkbox to hide the tab.
Click Save.
4. Test Payment Method
Test a live credit card for each type of accepted credit card (Visa, Amex, Discover, Mastercard) to ensure gateway is processing payments properly once setup is completed.
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NOTE: Amex requires additional steps when configuring Auth.net, so it is important not to skip testing Amex for live credit once configured. If Amex is declining but the other card types are working, reach out to Authorize.net support. |
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This won't cause problems per-say but is really only used for retail products that are shipped, so it shouldn't be checked. Because Nopcommerce is often used as a retail platform, what processing means in Nop is similar to what Open means in RTP. The order is paid for, but the order has not been fulfilled, aka shipped. For ski, we send the order to RTP for fulfillment and don't do any fulfillment in NOP - we use the delivery plugin for shipping ski media and ignore Nopcommerce shipping, so it's not a problem, but my guess is that if you uncheck shipping on these products and save it, you will start seeing these orders show as completed.
Q: When a customer updates their credit card for resort charge from My Account, it isn’t working. What’s going on?
A: Unfortunately, Authorize.net doesn’t support this feature. See Step 3 above to hide the Resort Charge tab in My Account to avoid confusion.
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