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  • Some resorts with multiple inventory pools assigned to a product that also leveraged mulit-day consecutive date functionality found that these products would receive an “insufficient inventory” error during checkout because there were not enough matching pools. This issue has been resolved.

  • Resorts have reported failed orders after the 2.20 upgrade during high volume sales periods. This is likely related to a time-out error followed by duplicate “complete” calls. Aspenware has disabled this button when error scenarios happen, requiring any timeouts to require re-completion at checkout. In this case, the orders will have defined customers and order line items. Please reach out to Aspenware if failed orders with no line items or defined customers persist.

Note

According to several resorts this issues has still not been resolved. Aspenware is readdressing in 2.26. Please reach out to customer services with continued issues.

  • Previously, dates listed in the Print at Home Ticketing confirmation for Siriusware customers were all showing the first product date in the order rather than displaying the subsequent (and actual booked) dates. This issue has been resolved.

  • Previously, an unknown server error was being thrown for some resorts inputting hyphens in postal codes. This issue has been resolved by removing hyphens and special characters from input postal codes.

  • Previously, discount voucher savings were auto-applying on future transactions when the discount voucher was previously used. Now, once an order is complete, any vouchers tied to a guest are removed.

  • The save button is now consistent with all other My Account buttons.

  • The “My Account” dropdown shows an arrow rather than a cursor finger when hovered over rather than an arrow

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