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Resolved Issues

  • The Export that is generated by Arrival and used by CRM systems to prompt customers that they have a pre-arrival task to complete in Arrival went through deep-dive analysis and testing due to several reports of exported customers not aligning 100% with expectations of who should be contacted. The result of the export revisions ensures:

    • That only open order lines return in the export, and canceled items are omitted.

    • Ensures sale location codes defined in Arrival administration are used to filter results.

    • Ensures customers needing waivers relies fully on authentication type codes defined for the Location in Arrival Admin.

    • For a full explanation of the export logic, see Arrival 1.5 Release Guide - Export Logic

  • When accessing QR codes for printing at the PUB, the "Save to phone" button is now working.

  • Previously, on the Pass Checker Page, the "Help with Scanning" text links did not bring guests to a functional page; this link has been removed.

  • Previously, removing values for settings in Arrival Admin was not removing the setting value. Now settings can be both changed and removed.

Known Issues

  • Arrival reports are not auto-downloading (this is likely setup, but will be confirmed shortly).