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Tip

This feature is supported for: all versions of Aspenware Commerce. Supported email providers are currently SendGrid and Inntopia.

Feature Description

Aspenware Commerce offers email integration for a variety of customer-support actions. Several These emails can be are auto-generated from your store including order confirmations, password reset emails, Find and include

  • Order confirmations

  • Password reset emails

  • Account recovery “Find Me by Email verification

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  • code” emails

  • Abandoned cart reminders

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  • Failed payment plan charge notifications

  • Failed subscription plan charge notifications

Resort admins can be notified as soon as an order fails to process through to the POS with a failed order email, which allows the order issue to be mitigated before the guest arrives.

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All of these have configurable templates available. The mechanism for sending emails depends on the resort-specific setup and may include a 3rd party vendor API,  SMTP servers, or utilizing Inntopia’s or SendGrid’s API. Aspenware currently supports sending emails through SendGrid’s API and Inntopia’s API.

Child pages (Children Display)
pageEmails

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