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This feature is supported for: all versions of Aspenware Commerce. Supported email providers are currently SendGrid and Inntopia. |
Feature Description
Aspenware Commerce offers email integration for a variety of customer-support actions. Several These emails can be are auto-generated from your store including order confirmations, password reset emails, Find and include
Order confirmations
Password reset emails
Account recovery “Find Me by Email verification
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code” emails
Abandoned cart reminders
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Failed payment plan charge notifications
Failed subscription plan charge notifications
Resort admins can be notified as soon as an order fails to process through to the POS with a failed order email, which allows the order issue to be mitigated before the guest arrives.
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All of these have configurable templates available. The mechanism for sending emails depends on the resort-specific setup and may include a 3rd party vendor API, SMTP servers, or utilizing Inntopia’s or SendGrid’s API. Aspenware currently supports sending emails through SendGrid’s API and Inntopia’s API.
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