Versions Compared

Old Version 3

changes.mady.by.user Sarah Holst

Saved on

compared with

New Version 4

changes.mady.by.user Jenni Buonanni

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Tip

This feature is supported for: All resorts Resorts that use RTP|One and Aspenware Identity and have a license agreement for Aspenware Arrival.

Warning

This feature is NOT supported for: Resorts that use Siriusware.

Key Terms

Excerpt

Resort/Organization

This is the highest level of the Arrival application. This level will have impacts across the entire application. Theming and technical tasks are completed at this level. Resorts can have many Locations.

Location

This is the second level in the Arrival architecture. Locations are composed of Activities. There can be several Locations and each Location can have multiple Activities.

Activity

This is the third level in the Arrival architecture. Activities are composed of Tasks. There can be many Activities under one Location and each Activity can have multiple Tasks.

Task

This is the fourth level in the Arrival architecture. Each task indicates a discreet action that is needed to be taken by the guest. Activities can have multiple tasks.

...

  • Locations - A Resort can have several Locations. Each Location will have its own unique URL to which guests can navigate. Each Location requires a default activity. Examples of locations include:

    1. “POS Transactions” - A “POS Transactions” Location might be comprised prompt users to complete tasks personalized to them based off of orders placed within the in your POS system, whether . Whether through an eCommerce store such as Aspenware Commerce or placed directly into the POS through a phone call or resort visit. This might include things like Season Passes, Lift Tickets, or Ski School Lessons.

    2. “Rental Shop” A “Rental Shop” Location is most likely a configuration used for purchases made by guests who are physically at a rental location on-premise.

  • Activities - An Activity is comprised of one or more tasks that are . These task may be related to a specific purchase. Examples include:

    1. “Purchases” - This might be an Activity underneath the “POS Transactions” Location which might be a Season Pass or maybe a Ski School Lesson. This particular Activity will link to specific tasks that are required to be completed by the guest for this the particular product purchasepurchases they have where they are missing required information. The guest would only be prompted to fill out specific tasks that they are personally missing based on their orders.

    2. “Ski/Snowboard Rentals” - This might be an Activity underneath the “Rental Shop” Location. Again, this particular Activity will link to specific tasks that are required to be completed by the guest for this particular product purchase.

  • Task - A Task is the specific function that guests will be completing in relation to their purchased Activities. Tasks supported in Arrival include:

    1. Waiver Signing 

    2. Child Registration Capture

    3. Rental Profile Capture

    4. Photo Capture

...

...

Insert excerpt
AE:Like this Page Excerpt
AE:Like this Page Excerpt
nopaneltrue

...