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  • Locations - A Resort can have several Locations. Each Location will have its own unique URL to which guests can navigate. Each Location requires a default activity. Examples of locations include:

    1. POS Transactions” - A “POS Transactions” Location might prompt users to complete tasks personalized to them based off of orders placed in your POS system. Whether through an eCommerce store such as Aspenware Commerce or placed directly into the POS through a phone call or resort visit. This might include things like Season Passes, Lift Tickets, or Ski School Lessons.

    2. Rental Shop” A “Rental Shop” Location is most likely a configuration used for purchases made by guests who are physically at a rental location on-premise.

  • Activities - An Activity is comprised of one or more tasks. These task may be related to a specific purchase. Examples include:

    1. Purchases” - This might be an Activity underneath the “POS Transactions” Location. This particular Activity will link to specific tasks that are required to be completed by the guest for the particular product purchases they have where they are missing required information. The guest would only be prompted to fill out specific tasks that they are personally missing based on their orders.

    2. Ski/Snowboard Rentals” - This might be an Activity underneath the “Rental Shop” Location. Again, this particular Activity will link to specific tasks that are required to be completed by the guest for this particular product purchase.

  • Task - A Task is the specific function that guests will be completing. Tasks supported in Arrival include:

    1. Waiver Signing 

    2. Child Registration Capture

    3. Rental Profile Capture

    4. Photo Capture

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