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  • To update a language string, go to Configuration > Languages

    1. Select English and click Edit.

    2. Search for the string resource you wish to update and click Search.

    3. Click Edit.

    4. Update the value to include your desired text and Save.

  • This release includes a feature that adds a new language string to the homepage. Previously, the words “My Account” were hard-coded and it was confusing to users who were trying to get to their My Account page. Now that text is configurable and a My Account button has been added to the menu that appears when the guest hovers over the account sign-in/out text that will take them to their My Account page.

    1. To update this string, search for account.navigation. This configures the “My Account” label - which is “My Account” by default (In the image about, it has been updated to read “ACCOUNT/SIGN OUT”.

  • The text under the Communication Preferences heading on the page is also configurable through a language string called account.communicationpreferences.description. This could be configured to give guests information about communication preferences or left blank.

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  • To include the Opt Out of Martketing Emails checkbox on the Communications Preferences Tab, go to Configuration > Settings > All Settings and type OptOutEmailCheckboxEnabled in the Name field and click Search. This will locate the setting.

    1. Once the setting is found, click Edit.

    2. Click into the Value field and update it to ‘True’.

    3. Click Update.

    4. Once the setting is changed to ‘True’, the Opt Out of Marketing Emails checkbox appears and is checked by default if the guest does not already have a preference stored in their RTP|One customer profile. The first-time My Account guest is required to uncheck the box to receive marketing emails.

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There are several configurable components to the Communications Preferences Tab. To configure these components:

  • Go to Configuration > Customer Settings and scroll down to Additional Customer Settings. The last three fields are pertinent to the Communications Preferences Tab.

  • The Hide ‘Communication Preferences’ tab checkbox is unchecked by default (meaning that the Communication Preferences Tab will display by default). Checking this box will keep the Communication Preferences Tab from being visible on the My Account page.

  • The URL to manage Communication Preferences field enables redirection to a third-party site if your resort utilizes a third party to manage guest communication preferences. If your resort utilizes a third-party for communication preferences management, enter the appropriate URL here. The URL will appear on the Communication Preferences Tab in My Account and the user can simply click on it to update their preferences.

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  • Opt In Flow Enabled what does this currently do??

checkbox enables the resort to control the default setting for the checkbox for a first-time My Account user (after a guest has logged, their preference is set and stored in RTP|One and is retrieved each subsequent time and any changes will update their RTP|One profile.)

As described above in the Settings section, the OptOutEmailCheckboxEnabled setting in Configuration > Settings > All Settings is the “master” setting for this functionality. By default, for a first-time guest, the setting is set to FALSE and the Opt Out of Marketing Emails checkbox does not appear on the Communication Preferences Tab. Setting it to TRUE will place the Opt Out of Marketing Emails checkbox on the Communication Preferences Tab and it will be checked by default. Therefore, the first-time guest would need to uncheck this box to receive marketing emails from your resort. (Their choice will be stored in their RTP|One customer profile and retrieved upon login each time.)

Clicking the Opt In Enabled checkbox on the Additional Customer Settings section will change it so that the first-time guest will be presented with the Opt Out of Marketing Emails checkbox, but it will be unchecked. This means that the customer will have to check the box to opt out of marketing emails. See the table below for explanation of scenarios and corresponding scenarios.

Info

NOTE: There is currently a known issue with the Opt In Enabled checkbox in the Additional Customer Settings section. Checking the checkbox will reset the OutOutEmailCHeckboxEnabled setting in All Settings to FALSE, thereby removing the Opt Out of Marketing Emails checkbox from the Communication Preferences tab. So, currently, you can only have this checkbox appear and be defaulted to checked.

Desired Scenario for a First-time My Account user

OptOutEmailCheckboxEnabled setting in Configuration > Settings > All Settings

Opt In Enabled Checkbox on Additional Customer Settings in Configuration > Customer Settings

Opt Out of Marketing Emails checkbox does not appear on Communication Preferences Tab

FALSE

N/A

Opt Out of Marketing Emails checkbox appears on Communication Preferences Tab and is checked by default (Customer must uncheck to receive marketing emails)

TRUE

Unchecked

Opt Out of Marketing Emails checkbox appears on Communication Preferences Tab and is unchecked by default (Customer must check to opt out of marketing emails)

TRUE

Checked

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