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Setup Checklist
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1. POSTASKSTasks | |||||||||||||||||||
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2.INFRASTRUCTURE TASKSInfrastructure Tasks | |||||||||||||||||||
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3.COMMERCE TASKSCommerce Tasks | |||||||||||||||||||
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Prerequisite Tasks
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NOTE: Any Siriusware product sold as “Print At Home” must be correctly configured as a “validation” product, rather than a “redemption” product**. In other words, the QR code generated by the Siriusware product should be configured in such a way that it will scan on a Siriusware-programmed hand scanner, and validate appropriately in the Siriusware system. The Configuration below manages the process by which the code generated by Siriusware is converted to a readable QR Code, and delivered to the guest. Little validation or configuration of the product is discussed in this guide, as that happens in Siriusware. (**Validation vs. Redemption: A validation product allows the guest access to a gate, venue, lane, etc. when they present their QR code for scanning. A redemption product requires the guest to present their code and receive a separate piece of media – lift ticket, RFID Card, etc. to gain access.) |
Step for Siriusware resorts to kick off the SW Web Host so that orders to ensure a “sales number” in SW is completed - this is required to get the order into a state where it will send the follow up email. Irish Milandin can provide some help with these exact steps
Any RTP|One Product Header sold as “Print At Home” must be correctly configured with a product component that is set up as an access product, like the example below.
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Ensure your scanners are configured for both test and production Siriusware or RTP|One to test this functionality end to end.
See comment above as we’ll need to add some kind of function check. This may only be true for SW resorts. Irish Milandin will know.
Commerce Tasks
There is a new product classification called ‘Send Print-at-Home Notification’. When assigned to a product, this is meant to trigger sending a follow-up email if the product is purchased with a QR code for the Axess Code of the Ticket. This uses a new OrderPlaced.PrintAtHomeCustomerNotification message template that includes a %Order.Barcodes% message token. If you wish to use print at home functionality, contact your Aspenware representative to ensure these items are all in place for your test and production sites.
To configure the print at home email template go to Content Management>Message Templates and Edit to edit the ‘OrderPlaced.PrintAtHomeCustomerNotification’ email template.
To edit the email HTML, go to Tools>Source Code and adjust the HTML from there in the Source code window. In the body portion of the email template, paste the following code and customize as desired. Do not remove the %Order.Barcodes% message token.
Code Block <p style="margin: 0;">Hello %Order.CustomerFullName%,</p> <p>Below is the voucher for your RESORT ticket.</p> <p>Add details on redemption.</p> <div class="”block”" style="text-align: center;">%Order.Barcodes%</div> <p>Order Number: PK%Order.OrderNumber% <br /> Date Ordered: %Order.CreatedOn% <br /><br /> %Order.Product(s)%<br /> <br /> Terms of print at home tickets here.</p> </td>
Additional styling can be applied to information within the %Order.Barcodes% table using email CSS, using the following div classes.
For more details on email configuration, refer to https://hub.aspenware.net/main/Configuration:-Emails.1251868693.html
Settings, Language Strings and/or HTML Widgets for this Feature
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Settings
Go to Configuration > Settings > All Settings and search for 'ordersettings.orderidprefix.' The value here must match the value that is configured for the Order Processor Order ID. Ask your Aspenware Representative what your Order Processor Order ID is if you are unsure.
SIRIUSWARE ONLY: In Aspenware Commerce, under Configuration> Settings> All Settings, locate "OrderProcessing.SendExternalPrintAtHomeNotification"
If this is set and the value is TRUE, then the print at home email will be sent from the Status function and not the Order Processor. This should be true for Siriusware resorts.
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IMPORTANT: The OrderProcessing.SendExternalPrintAtHomeNotification setting is a Siriusware only setting, and it should not be set or it should be FALSE for RTP|One resorts. EXPLANATION: Current print at home functionality works by the order processor calling an endpoint "api/orderprocessing/ordercleanup/{orderId:int}" which checks reservations for a print a home classification and sends accordingly. For Siriusware this will not work because when the order processor runs, Siriusware hasn't finished processing the order on its end and we do not yet have a "sale_no" which is required to generate the print at home email. To get around this issue the Status Function calls a new endpoint named "api/orderprocessing/sendprintathomenotification/{orderId:int}" that will send the email using the now ready "sale_no." There is a new setting that needs to be set to TRUE for Siriusware environments so that the order processor doesn't attempt to send these emails, since the "sale_no" isn't available at that time. This setting is called OrderProcessing.SendExternalPrintAtHomeNotification and will be defaulted to FALSE. |
Language Strings
AW Commerce Language Strings that must first be completed
Detailed Setup Guide
1. Assign Send Print at Home Notification
From Plugins>Product Classifications>Add Assignment, select the desired category and product.
If print at home functionality is only desired for a particular attribute combination, check the desired product attribute values that are associated to print at home products. If the entire product should be set up as a Print-at-Home product, do not check any of the attribute options.
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In the Classification table, click the Assign checkbox for the Send Print at Home Notification classification.
Click Add.
Make sure you have your product set to be auto fulfilled in the Aspenware Commerce using the guide in https://hub.aspenware.net/main/Overview:-Autofulfill%2FFinalize-Sale.1181155452.html
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