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This feature is supported for: Print at home functionality is now supported for resorts that use either RTP|One or Siriusware as a POS, however this guide is specific to Siriusware print at home enhancements. |
This guide will review how to set up Print at Home functionality for Siriusware in Aspenware Commerce. For more information on general release notes, see 2.21 Release Notes.
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NOTE: When configured in Commerce, this functionality is only able to display the access product as a QR code and cannot currently display other values from RTP|One as QR codes. |
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In addition to product setup set up and your POS environments for test and production, make sure your scanners are configured for both test and production Siriusware or RTP|One to test this functionality end to end.
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There is a new product classification called ‘Send Print-at-Home Notification’. When assigned to a product, this is meant to trigger sending a follow-up email if the product is purchased with a QR code for the Axess Code of the Ticket. This uses a new OrderPlaced.PrintAtHomeCustomerNotification message template that includes a %Order.Barcodes% message token. If you wish to use print at home functionality, contact your Aspenware representative to ensure these items are all in place for your test and production sites.
To configure the print at home email template go to Content Management>Message Templates and Edit to edit the ‘OrderPlaced.PrintAtHomeCustomerNotification’ email template.
To edit the email HTML, go to Tools>Source Code and adjust the HTML from there in the Source code window. In the body portion of the email template, paste the following code and customize as desired. Do not remove the %Order.Barcodes% message token.
Code Block <p style="margin: 0;">Hello %Order.CustomerFullName%,</p> <p>Below is the voucher for your RESORT ticket.</p> <p>Add details on redemption.</p> <div class="”block”" style="text-align: center;">%Order.Barcodes%</div> <p>Order Number: PK%Order.OrderNumber% <br /> Date Ordered: %Order.CreatedOn% <br /><br /> %Order.Product(s)%<br /> <br /> Terms of print at home tickets here.</p> </td>
For more details on email configuration, refer to: https://hub.aspenware.net/main/Configuration:-Emails.1251868693.html
Detailed Configuration Guide
From Plugins>Product Classifications>Add Assignment, select the desired category and product.
If print at home functionality is only desired for a particular attribute combination, check the desired product attribute values that are associated to print at home products. If the entire product should be set up as a Print-at-Home product, do not check any of the attribute options.
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In the Classification table, click the Assign checkbox for the Send Print at Home Notification classification.
Click Add.
Make sure you have your product set to be auto fulfilled in the Aspenware Commerce using the Autofulfill guide.
Go to Configuration > Settings > All Settings and search for 'ordersettings.orderidprefix.' The value here must match the value that is configured for the Order Processor Order ID. Ask your Aspenware Representative what your Order Processor Order ID is if you are unsure.
SIRIUSWARE ONLY: In Aspenware Commerce, under Configuration> Settings> All Settings, locate "OrderProcessing.SendExternalPrintAtHomeNotification"
If this is set and the value is TRUE, then the print at home email will be sent from the Status function and not the Order Processor. This should be true for Siriusware resorts
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