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Table of Contents

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  • Install and Configure the Arrive Parking Plugin

    1. Go to Configuration > Local Plugins and change the “Group” filter to “Aspenware.”

    2. Locate the “Arrive Parking” plugin and click Install.

    3. Restart the application by clicking the green Restart application to apply changes button.

    4. Once complete, ensure the application is installed and enabled

  • Configure the Arrive Plugin

    1. Go to Configuration > Local Plugins and change the “Group” filter to “Aspenware.”

    2. Locate the “Arrive Parking” plugin and click Configure.

    3. Configure the following fields:

      1. Availability Url: Input URL obtained from Arrive.

      2. Availability Api Key: Input key obtained from Arrive.

      3. Arrive Url: Input URL obtained from Arrive.

      4. Client ID: Input Client ID obtained from Arrive.

      5. Client Secret: Input Client Secret obtained from Arrive.

      6. Arrive Coupon Code: Input Coupon Code obtained from Arrive.

      7. Refund Workbook API Key (Shared with Arrive Parking): Click Generate Key to populatethis field.This is a key generated by Aspenware Commerce for each store, and must be provided to Arrive, along with the refund URL, to complete the configuration. ONLY CLICK GENERATE KEY ONCE.

    4. Click Submit.

  • Verify Payeezy is Installed and Active

    • Go to Configuration > Payment Methods and search for Payeezy. Check to make sure that Is active is checked.

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  • Create Category for the Parking Product

    1. For details on configuring a category, see the documentation on Configuration: Categories

    2. Choose a name for your category that is best for your resort, examples include: Parking, Paid Parking, Reserved Parking, Parkwhiz Parking.

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  • Create Product for the Parking Product

    1. Create a product shell following the instructions in the documentation for Configuring Products and then include the following specifics for Arrive Parking.

    2. Short Description: Enter the short description for the product. Note that HTML and Long Descriptions are not supported for Arrive Parking products and can cause PDP issues if used.

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    3. Email Content

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    1. : Input the email content HTML messaging that guests should receive when purchasing this product.

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    1. Guests will receive two emails, one from Aspenware for the order confirmation and a second from Arrive to manage their parking reservations. The Arrive email is controlled within Arrive’s platform.

NOTE 2: AW will generate an order# into RTP but currently any Arrive product(s) will show as a blank line item in the order. Therefore resort’s guest services teams will not be able to see or manage Arrive orders within RTP and will need to reference Arrive for managing parking reservations.

 

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    2. Product Template: Set to “Arrive Parking Product”, then click Save and Continue Edit. This will automatically generate the majority of required attributes for the product.

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    1. Pictures

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    1. : This product requires two images. Product images should follow standard product specifications - 1700 x 700 px and 275 KB. The remaining lot images are populated from Arrive and must be managed from the Arrive platform.

      1. The first product image that is uploaded is displayed as the product card image and also

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      1. as the main product image on the PDP when the screen is scaled to display the image.

      2. The second image uploaded is displayed as the parking map image and is required to have the Title set to “Parking Map”.

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NOTE 1: Product images should follow standard product specs: 1700 x 700 px and 275 KB.

NOTE 2: The remaining lot images are populated from Arrive and must be managed from the Arrive platform.

 

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    1. Product Attributes: The majority of attributes will automatically be

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    1. added after the product template “Arrive Parking Product” is saved.

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    1. Start Date will need to be configured manually with

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    1. Text prompt [Date], Is Required enabled, and the

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    1. Control type set as “Date Picker”.

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Your product must include the following:

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Detailed Setup Guide

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Common Troubleshooting guide

Q:

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I can’t see Arrive orders in RTP, how can I manage them?

A: Aspenware will generate an order# in RTP|One but currently any Arrive product(s) will show as a blank line item in the order. Therefore resort’s guest services teams will not be able to see or manage Arrive orders within RTP|One and will need to reference Arrive for managing parking reservations.

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